UPDATE: Information on the upcoming updates for Surface Pro 3

UPDATE 11/19/2014: When originally published, this article misstated some details around the updates for the Pen driver and the Home Button driver. The information below has been updated to reflect the correction (see *). We apologize for any confusion caused.


As more of you are deploying, adopting and managing Surface Pro 3 devices in your organizations, you have asked to learn about the updates for the device in advance of them being available. Based on your feedback, we are sharing the key improvements that are coming to your Surface Pro 3 device in the upcoming update.

Surface Pro UEFI update (v3.11.350.0)

  • Resolves scenarios where the device will boot to a black screen if McAfee Defense Encryption 7.1.1 is installed.
  • Optimizes the FWPOST time to 3.7 seconds with the fast boot enabled.
  • Prevents situations where system clock loses time when battery falls below 3%.

Surface Home Button driver update (v2.0.1174.0)

  • Surface Home Button driver update (v2.0.1174.0) enables future functionality for the Surface Hub app.*

Surface Pen Settings driver update (v2.5.14.0)

  • Surface Pen Settings driver update (v2.5.14.0) enables future functionality for the Surface Hub app.*

Wireless Network Controller and Bluetooth driver update (v15.68.3066.135)

  • Enables better throughput after waking from sleep and connecting to an 802.11AC network.
  • Ensures Infra scan list is not empty while connected to a wireless display adapter.
  • Resolves an issue connecting to Cisco 1242 access points.
  • Ensures device reconnects properly to a hidden SSID using a 5Ghz DFS channel after waking from sleep.
  • Adds customer-requested functionality to prefer 5Ghz connections when both a 2.4ghz and 5ghz connection are present with the same SSID.

~ The Surface Team

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Comments (53)

  1. anonymouscommenter says:

    What about the wifi reconnect issues when having Hyper-V enabled??!?!?!? Is this part of the waking from sleep fix????

  2. anonymouscommenter says:

    Any Update on a fix for the SD Card failing to recognize when waking from sleep?

  3. Erik says:

    Will I now be able to connect to my corperate network n(Cisco) without Having "bluescreen"?

  4. user says:

    When will it be online?

  5. anonymouscommenter says:

    I'm glad the home button is getting some new driver love. I'm fed up of having to remember to fully shut down for fear of the thing waking up in my bag and draining the battery and getting hot.

    Looking forward to the day I can just throw the keyboard closed and travel without worrying about it !

  6. anonymouscommenter says:

    Will the latest intel graphics drivers be integrated? I read that some people manually install the latest intel drivers because of a 10 % boost in game FPS. Why weren't those drivers integrated yet? They are a few months old already!

  7. anonymouscommenter says:

    When can we expect WSUS support for Surface Pro hardware updates?

  8. anonymouscommenter says:

    I have external monitors connected to the mini-DP on the dock, the SP3 tablet and a USB adapter. The latest update broke the connection to the mini-DP on the dock (hence, one monitor lost).

  9. anonymouscommenter says:

    Hey, Surface Pro 2 users have problems related with Wi-Fi and Bluetooth, so those users are not longer supported? Because we only see news about the SP3….

  10. anonymouscommenter says:

    Thanks for the update on the update. I'd like to be able to have the device sleep or hibernate when the "lid" (keyboard) is closed, as you can do with the Surface RT and my Lenovo X1 Carbon work machine through Windows 8.1 settings…

  11. Bob Hyatt says:

    you mean McAfee Drive Encryption 7.1?

  12. @Morten. Yea we are aware of issues like that when Hyper-V feature is enabled. We do not have a fix for this currently. I would recommend you take a look at the following KB for workaround,

  13. @Michael. Not familiar with that issue. I have a SDCard in my Surface Pro 3 and do not see this issue. Can you provide some additional details?

  14. @simon. We have seen this when the Surface is in a bag where there is room for the keyboard to open/close while in movement. Kinda silly question but what kind of bag do you have the device in? If you make sure it is tight in the bag or in sleeve do you
    still see this behavior?

  15. @Norman. The display driver that is part of the driver/firmware pack is the only supported driver right now so I would not suggest installing any other drivers. We are working on updating the driver in future update

  16. @Will. Yes we are aware of this issue. No update on this right now.

  17. @alex. We are working on some updated drivers for Surface Pro 2.

  18. @Andy. That should be the default. If you go into power settings,advanced, Power Buttons and Lid, Lid Close action it should be set to sleep. Can you check that?

  19. Mark says:

    When can we expect the virtual access point/hotspot functionality back into the surface pro 3 wifi driver

  20. Greg Lambert says:

    @ Scott. Where are the settings for prefering the 5GHz over the 2.5GHz wifi? Thanks.

  21. Michael Kohlman says:


    There is an ongoing thread here:


    I’m not the only person who has been seeing this and the discussion has been going on for a while but I won’t discount the possibility that there is a hardware problem with the unit. But it’s pretty easy for me to reproduce.

  22. ryan says:

    Will there be an update that allows putting only the display to sleep (not the computer)? Currently, it’s all-or-nothing, which is unlike every other Windows laptop. For businesses that keep their computers on (for RDP access or other reasons), you end
    up with displays that run 24/7. The best you can do is give set it to a blank screensaver, but that still runs the backlight, and inexplicably causes the fan to run nonstop (a blank screensaver can’t use that much CPU, can it?). This problem is described here:


    Also, will there be an update for better multi-mon support and resolution options? Specifically, DP daisy-chaining is not reliable, and display scaling doesn’t work across displays with different DPI specs. It seems that there are only 9 display models in the
    world that support it (http://www.displayport.org/products-database/; select "DP Displays Multi-Stream"). Most are quite large, and only one (Dell U2414H; ~$260) is under $500. However, sometimes
    it seems the connection is broken, and the only solution is to unplug the monitor and plug it back in (power cycling it is not enough). This issue is described in more detail here:


    Regarding display scaling, if you mix the Surface display (high DPI) with pretty much external monitor (relatively low DPI), either the Surface display has eye-wateringly tiny and images and the external monitor is fine, or the Surface display is fine and the
    external monitor has comically huge text and images. The workaround for now is to use either one or the other, but not both at the same time. However, even then you have to log out to switch between the displays (docked to undocked or vice versa)–it will
    not dynamically switch according to the DPI of the current display. Or, you can limit the Surface display artificially by setting it to a lower resolution… but since there is only *1* 3:2 aspect ratio resolution available (the native 2160×1440), you end
    up with unusable screen real estate (black bars on the sides or top and bottom). Even though it’s not a great solution, it seems like adding more 3:2 resolutions would be relatively easy. I would think that dynamically adjusting according to a display’s DPI
    specs would be the best solution, but is more of a Windows issue?

  23. orno says:

    Hi Scott
    Any word on the Surface Pro 3 SSD "bug":

    Also, what kind of sequential write speeds should I be seeing on an i5 / 128GB model? Currently getting only about ~120MB/sec with BitLocker turned off – seems quite slow for an SSD. Notebookcheck seems to have gotten much better (http://www.notebookcheck.net/Microsoft-Surface-Pro-3-Tablet-Review.122170.0.html)
    which makes me wonder if this is an issue with the Samsung SSDs (Notebookcheck had a hynix)

  24. ryan says:

    Also, any word on when this will be available in the Download Center for deployment purposes? As far as I can tell, the current link points to the 10/28/14 version:

  25. @Scott McArthur[MSFT] Thank you for taking the time to comment. Any possibility the SP3 will get a firmware update that allows the USB to carry as much power as the SP2? With the SP2 i5 4200U I could drive many devices with out using a Y cable, such as
    my ASUS 15" 1080p USB 3 monitor. But with a SP2 or SP3 i5 4300U the USB3 port does not supply enough power.

  26. ryan says:

    I see the driver/firmware pack is now available for download:

    Thank you!

  27. lhlopez1 says:

    Will this update help improve the speed of the wifi connection? Will this also Improve the severe lag when using the wireless display to watch movies on a projected screen? Right now when I use the wireless display adapter to watch videos it freezes to
    much with a lot of lag.

  28. aaron says:

    Is there going to be a function to include digital zoom (in/out) feature using the camera with the face tablets? This would be really nice.

  29. Barb Bowman says:

    I’ve done extensive testing on the so called fix to prefer 5Ghz. Not fixed. I’m a Community Moderator for Surface in Answers/Communities and customers there report the same, plus even worse 2.4 GHz throughput. I’ve tested Netgear r7000, r8000, and R7500,
    Asus AC66U, Linksys WRT1900AC. Prefers 2.4 when same SSID name. Customer w/Apple Airport Extreme AC states router now unusable with SP3 if same SSID. The llst goes on. PLEASE, your customers are pleading for help.

  30. I’m still seeing customers with issues and about ready to ship their units back. Is it possible to get better staffing in the Surface forums to diagnose the remaining problems?

  31. Hunter Loftis says:

    I just bought a Surface Pro 3 today. Installed all pending updates, including today’s firmware update. WiFi is unusable. Our 2 MacBook Airs, Nexus 5, and even Nokia 930 Windows Phone connect fine, but the Surface Pro somehow manages to fail.

    I was hoping to get familiar enough with the SP3 over the holidays to replace my work computer (MacBook Air)… but after a full day of frustrating debugging, I suspect I’ll be returning this paperweight to the Microsoft Store tomorrow. My work computer needs
    to be reliable.

  32. joakim2 says:

    Update installed but still no improvement concerning the i7 processor heat issue – (when) will this be adressed? (I still have a Surface Pro 3 with i7 processor getting really hot with the fan rushing at highest speed even when the Surface is idle = no
    heavy work load at all)

  33. Niall Brady says:

    I’ve made a powershell script to deploy the Surface Pro 3 using MDT 2013 from start to finish and it includes the November 2014 updates above – you can download the script here.


  34. Hello,

    After updating our Surface Pro 3, when I press Home and Power to log on, the tablet will most of the time go to sleep instead of sending the CTRL-ALT-DEL sequence. I’m forced to use the external keyboard.

    How can this be fixed?

  35. Paul Burgess says:

    WSUS Support please. Surely not that difficult ?

  36. Raj says:

    I wonder why Lync white board is missing surface pen integration?

  37. hey2 says:

    logitech K810 setpoint problem fixed?

  38. S says:

    Still cannot use with wifi channels above 11 🙁

  39. Jean-François Nivaille says:

    The Surface Pro UEFI update (v3.11.350.0) doesn’t fix the clock problem when wake up from sleeping on Windows 8.1 Enterprise even with battery fully loaded (problem not present with Windows 8.1 Pro) but we need Enterprise version to have Direct Access

    The clock and date randomly change (in the past or in the future) when wake up even after screen lock (before sleep).

    The only workaround i found is to install little ntp client to force sync clock with internet instead of our internal ntp server (ntp parameters given by DHCP)

    Do you already heard about that?

  40. DC-ISO says:

    What about the "System Hardware Update – 11/18/14"? This update only shows up when you run Windows Update in the "new" docking stations. "new", meaning, a replacement for the batch of defective docking stations that encountered display port flickering

  41. nicli says:

    Surface pen can’t connect. it shows driver error even after driver update. please help

  42. MBSNL says:

    Today (15-December-2014) this update reinstalled again…
    It was previously installed already, why did it install again?
    It now appears 2 times in the Windows Update list.

  43. Marc de Kuiper says:

    *Adds customer-requested functionality to prefer 5Ghz connections when both a 2.4ghz and 5ghz connection are present with the same SSID.

    It seems the SP3 has issues with higher channels in the 5ghz space when 2.4ghz and 5ghz connection are present with the same SSID. I can connect fine to an AP with channel 44 or below but not to an AP with channel 52 or above in an environment like descibed
    above. However when the SSID is only broadcasting 5Ghz the SP3 will connect on 5Ghz also on channel 52 and up.

    Is there a possibility to get a setting in the Marvel driver to force a 5ghz connection?

    BTW I’m trying to get this to work to see if I can circumvent the WIFI/Bluetooth issues on 2.4ghz.

    Thanks, Marc

  44. terry says:

    I’ve had three SP3’s from John Lewis in London. All three have packed up totally after two or three weeks. Am I unlucky or are John Lewis lying when they say they’re giving me a ‘new’ SP3 each time, i.e. are John Lewis giving me a refurbished SP3 that
    has already failed with another customer and has been wiped by John Lewis’ technical staff? What percentage of SP3’s are found to be dysfunctional after a short period?

  45. Martin Kellerhals says:

    I just bought the Surface Pro 3 with i7 Processor and 512 GB Disk. The main Problem I have is the overhiting by only few CPU use. Weh can you sove this overhiting Problem with a very loud Fan coming up?

  46. christoph says:

    The "System Hardware Update 11/18/2014" keeps installing itself every few days. It sucessfully installs. But is brought up by Windows Update every then and now.

  47. anonymouscommenter says:

    I have notice that system restart time are now 2+ minutes to boot up. The instago shutdown still boots up the surface pro 3 in 5.5 seconds… but 2 minutes for a restart seems a little long. I did a windows refresh and boot up on a restart is still over
    2 minutes.

  48. anonymouscommenter says:

    My WiFi won't detect any available WiFi (it just says unavailable all the time). This started happening 2 days ago. I've rebooted, disabled/enabled marvel moved around to see if the problem relates to signal strength yet nothing has worked. I bought this
    just over a month ago from London and am in the middle of nowhere. Please advise.(re SP3)

    1. Sid Mehra says:

      I am having the exact same issue… Did you get a fix for this?

  49. anonymouscommenter says:

    How about the horrible throughput?! If I stick a $10 wifi stick in my USB port, the performance is 100 times better. Transferring files to and from my NAS with the SP3 reminds me of dialup…

  50. anonymouscommenter says:

    I lost my ability to have 3 screens connected with Display Port at the same time. So I only can get two two screens.

  51. Sid Mehra says:

    WIFI on the Surface Pro 3 still not repaired at all! I loved this kit but now moving to the Mac as this is absolute rubbish! The Wireless controller has been updated, uninstalled…reinstalled without resolutions. The computer detects the Wireless controller but it cant find any WiFi networks!!! Don’t believe Microsoft cares for the small users…just the ones with deep pockets of cash

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