System Center 2012 Orchestrator Integration Pack for Active Directory Beta Now Available

This is kind of old news, but I’ll just throw it out there just in case you didn’t see it when it originally came out. The Integration Pack for Active Directory is an add-on for System Center 2012 Orchestrator that enables you to connect System Center Orchestrator to your Active Directory Server to automate its… Read more

System Center 2012 IT GRC Process Pack for Service Manager Beta Now Available!

The Microsoft Solution Accelerator and the System Center teams are pleased to announce the beta of the Microsoft System Center 2012 IT GRC Process Pack for Service Manager. This solution provides end-to-end management of people, process, and technology requirements across your datacenter, private cloud, and desktop computers.  In addition, this update includes new capabilities to… Read more

Service Manager Connect Site Being Retired–New One for System Center 2012 is Up Now

Alongside the other System Center components, Service Manager content and materials are being hosted on the new “System Center in the Datacenter and Cloud” Connect Site. The current Service Manager connect site will retired shortly and you will need to register with this new site to continue to access downloads and materials made available through… Read more

Using SMLets Beta 3 Post #10–Getting a User’s Manager and a Manager’s Reports

This is a pretty common ask so here is a quick blog post on how to get a User’s manager or a Manager’s reports using SMLets. A users manger is a relationship between the user object and the manager’s user object. The Relationship type name is: UserManagesUser.  This is what the data model looks like… Read more

User Roles PowerShell Report Using SMLets

Ever wanted to have a way to view the permissions that each user role has in an a glance view?  PowerShell to the rescue! At the bottom of this blog post is a link to a PowerShell script that you can run on your SM Management Server to produce a “report” showing the permissions that… Read more

Upgrading to SCSM 2012–First Hand Customer Experience

Fletcher Kelly (@fskelly), who works at one one of the early adopters customers for SCSM shares his upgrade experience and tips with us below.  You’ll remember Fletcher from his earlier guest blog post on Setting up a Pre-Production Test Environment. Thanks for sharing more of your experiences with us Fletcher!  You can follow more of… Read more

Service Manager 2012 Automated Service Request Fulfillment session from Belgium System Center User Group Day 2011 (Part 3)

Kurt Van Hoecke, one of the authors of the SCSM 2010 Unleashed book presented a few sessions over the last few months at the Best of MMS in Belgium and the Belgian System Center User Group’s System Center Day 2011. The session were recorded and posted on TechNet Edge. I’ll embed them here in a… Read more

Service Manager 2012 Portal and SharePoint Integration session from Belgium System Center User Group Day 2011 (Part 2)

Kurt Van Hoecke, one of the authors of the SCSM 2010 Unleashed book presented a few sessions over the last few months at the Best of MMS in Belgium and the Belgian System Center User Group’s System Center Day 2011. The session were recorded and posted on TechNet Edge. I’ll embed them here in a… Read more

Service Manager 2012 Overview from Belgium Best of MMS 2011 (Part 1)

Kurt Van Hoecke, one of the authors of the SCSM 2010 Unleashed book presented a few sessions over the last few months at the Best of MMS in Belgium and the Belgian System Center User Group’s System Center Day 2011. The session were recorded and posted on TechNet Edge. I’ll embed them here in a… Read more

More Chances to Win an XBox 360 & Kinect! Please Fill Out the Beta Usage Scenarios Survey!

Have you downloaded and started testing the Systems Center – 2012 Service Manager Beta yet? If you have, We would like to hear from you! Please tell us what you think by completing the Service Manager Beta Usage Survey Allow about 20 minutes to take the survey. Once you complete the survey, you will be… Read more