Just a quick heads up that a new SCSM user group has been formed in Cologne, Germany. You can find the web site for the group and more information here:
As a reminder or if you didn’t already know there is also a US-based SCSM user group started by Chris Ross at http://www.scsm.us
I’ll add both of these to a new link section in the left nav for User Groups. If there are other user groups out there that I should know about, please let me know via email or in the comments.