Marcel Zehner over at SCSMFAQ.ch has recently built and made available a new Opalis integration pack for SCSM! For now it includes three new workflow activities:
- Auto-close Resolved Incidents
- Auto-close Resolved Problem
- Export Unsealed Management Packs
He is looking for feedback and suggestions on what else to include.
More details and download here:
Nice work Marcel! Looking forward to seeing what else you come up with!