The TechNet forum community for Service Manager has grown substantially large now that we should add some topic-specific forums to make it easier to post issues and find problems. The following new forums have been added in addition to the existing General forum. The forum owner PM is indicated.
You can get to an index of all of the SCSM forums here:
o Service Manager – General (Travis Wright)
o Setup (Darko Vukovic)
This forum can be used to discuss any issues related to planning a Service Manager deployment, installing or configuring prerequisite software or hardware, installing the product, or upgrade.
o Customization Using the SDK and Authoring Tool (Paul Chen)
This forum is for discussing how to extend or customize Service Manager using the SDK or Authoring Tool.
o Data Warehouse, Reporting and Dashboards (Chris Lauren)
This forum covers topics related to the data warehouse, ETL, MP Sync, reporting infrastructure, reports, creating custom reports, and the dashboard.
o ITIL and MOF Processes – Incident, Problem, Change Management (Ketan Ghelani)
Use this forum to discuss how to configure and use any of the ITIL/MOF solutions provided out of the box such as Incident, Problem, or Change Management.
o Administration (User Roles, Notifications, Workflows, etc.) (Travis Wright)
This forum is for all things related to administering the product. This includes anything you could find in the Administration portion of the console, backups, restores, disaster recovery, and other admin topics.
o System Center Integration, Opalis, and Connectors (Marc Umeno)
This forum is for System Center Operations Manager, System Center Configuration Manager, and Active Directory connectors. This forum can also be used to discuss CSV import, using the Opalis integration pack for Service Manager or how to create custom connectors.
o Documentation (Steve Moore)
This forum is to capture any feedback about the official Service Manager product documentation found on TechNet.
o Portals (Darko Vukovic)
This forum can be used to discuss configuring or using any of the portals provided in Service Manager such as the end user self-service portal or the analyst portal.
Please start using the new forums right away. If you are unsure about which forum to post in, please use the General forum. Thanks for the great participation so far!
Tip – if you want to search all of the SCSM forums you can do so by pulling down the drop down menu next to the search bar: