Licensing delays with new subscriptions to Project Pro for Office 365


We have heard from a few customers trying to use their newly assigned licenses for Project Pro for Office 365 that they are getting errors such as:

  • The account <account name> isn’t associated with this Office product
  • The products we found in your account can’t be used to activate Project Pro for Office 365

See the blog post over at http://blogs.technet.com/b/odsupport/archive/2015/08/11/provisioning-delays-with-office-365-proplus-office365-project-and-office-365-visio.aspx for full details, but the suggestion is that a current provisioning delay could mean you need to wait 24 hours.  There are a couple more workarounds to try on that blog post too.

Sorry for the inconvenience this is causing our newly licensed users.

 

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