Top Solutions Site from Microsoft Support Updated

The Microsoft Support folks have been busy updating the Top Solutions blog to include solutions to the most common issues experienced by customers. You can view the site here: http://blogs.technet.com/b/topsupportsolutions/ To view support solutions by product, use the following links: Top Support Solutions for Microsoft Lync Server 2013 Top Support Solutions for Microsoft Lync Server 2010 Top…

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Managing Large and Structured Meetings with Lync 2010 whitepaper now available for download

AbstractMicrosoft Lync Server 2010 and the Microsoft Lync 2010 desktop client are very capable collaboration tools easily handling meetings between several online parties. Microsoft Lync 2010 is also able to handle larger meetings. However, to hold a successful larger meeting one will need to adopt a structured approach for the meeting and plan ahead to…

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Expanded Lync Server Support Options

This article provides an overview of the new Lync Server support options for Lync Server customers and Lync Certified Support Partners. Author: Mayank Verma, Senior Partner Marketing Manager, Lync Business Group, Skype Division Published: June 2, 2013 Product version: Lync Server 2013, Lync Server 2010 Microsoft Lync Customers Support Options Microsoft Lync customers can now get…

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Lync Supportability Matrix – Features Supported Across Devices and Services

Have you been looking for a complete list of Lync feature availability across Services (On-premises, Office 365, and Lync Online Standalone plan) and Devices (Lync for iPad, Lync Desktop, Lync for Windows Phone)? This matrix covers the following feature areas: Instant Messaging, Presence, and Contacts; Lync-to-Lync Audio, Video, and Media; Federation and Public IM Connectivity;…


Lync Server 2010 and 2013 Bandwidth Calculator Version 2.0

With this latest version of the Microsoft Lync Server 2010 and 2013 Bandwidth Calculator, you can enter information about your users and the Lync Server features that you want to deploy, and the Bandwidth Calculator will determine bandwidth requirements for the WAN that connects sites in your deployment. The accompanying Bandwidth Calculator User Guide describes…

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LyncMD: Troubleshooting Lync Server 2010 when a Remote Sign-In Fails Due to Certificate-Related Issues

Series Lead: Premal Gandhi, Microsoft Senior Supportability Program Manager Authors: Sunil Kumar, Consultant | Arnab Sarkar, Support Escalation Engineer | Pankaj Rai, Technical Support Lead | Mahesh S, Service Delivery Manager Published: May 23, 2013 Product Version: Lync Server 2010 Lync Server 2010 Edge Server is installed to provide support for external user access for…

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Configuring Lync 2010 Server to Work with Level 3 SIP Trunking Services

Interested in using Level 3 SIP trunking services with your Lync 2010 deployment? Connecting SIP trunking services can be a challenge. It’s difficult to determine what service providers support and don’t support. That’s why the good folks on the Microsoft Lync Online Dedicated Deployment team prepared this configuration guide–to assist you with your next SIP…

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Yahoo! Federation Issues

Yahoo!’s certificate for lcsap.msg.yahoo.com expired. This caused traffic sent to Yahoo! to be rejected by their edge servers. If you have experienced PIC Federation issues with Yahoo! users due to certificates, please read this article. Author: Quincy Davis, Microsoft Senior Support Engineer Editor: Susan S. Bradley Publication date: April 4, 2013 Product version: Lync Server…

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The Latest on Lync-Skype Connectivity

Lync-Skype connectivity for presence, IM, and voice will be available to all Lync users by June 2013. The Lync Team Blog provides additional details. Author: Patrick Kelley, Senior Technical Writer Publication date: February 28,1013 Product version: Lync Server 2013, Lync Server 2010, Lync Online, Skype 6.2 or later Last week, Microsoft announced that Lync-Skype connectivity…


Using IIS ARR as a Reverse Proxy for Lync Server 2013

With Forefront Threat Management Gateway (TMG) 2010 now discontinued, we sought a suitable reverse proxy solution that works with Lync Server. With the release of Windows Server 2008, it is now possible to add an optional component called IIS Application Request Routing (ARR) 2.5 to the Internet Information Services (IIS) role. This component enables IIS…

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