Troubleshooting Lync Call Quality Locally with Snooper

Have you ever wanted to figure out why a user experienced poor call quality, but didn’t have access to the Lync Sever Monitoring Server reports to dig into the data? This article shows you how to use UCCAPI logging, Snooper, and XML Notepad to log, review, and analyze call data, when Lync Server 2010 or…

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