Lync Server 2010 Multitenant Pack for Partner Hosting Deployment Guide Update: July 2012

This article describes updates made to the Lync Server 2010 Multitenant Pack for Partner Hosting Deployment Guide published on July 25, 2012.

Author: Randall DuBois

Publication date: July 30, 2012

Product version: Lync Server 2010 Multitenant Pack for Partner Hosting

After another round of testing and feedback from customer deployments, we've made a few updates to the deployment guide for the Lync Server 2010 Multitenant Hosting Pack.

Sincere thanks to everyone that has provided feedback! We’d like to thank all of the community members active in blogging about the Hosting Pack and answering questions in community forums.

In particular, we’d like to thank the folks at POSTcti  for their continued assistance in improving the product and the documentation.

About the updates

We have made the following updates to the deployment guide.

6.3 Update the SQL Server Databases

Important: This important post-installation configuration step is required after you have configured your Front End Server.

After you configure your Lync Server 2010, Front End Servers, you need to update the SQL Server databases so that they are compatible with the updates applied with the Lync Server Update tool.

To update the SQL Server databases

1. On all Front End Servers, open the Lync Server Management and run the following cmdlet to stop Lync Server services: Stop-csWindowsService

2. On one of the Front End Servers, run the following cmdlet to update the databases:

Install-CsDatabase -Update -ConfiguredDatabases –SqlServerFqdn <SQL Server FQDN>

3. On all Front End Servers, run the following cmdlet to restart Lync Server services:


In the Known Issues section:

Important information about using the Lync Server Update tool

The Lync Server 2010 Multitenant Hosting Pack is tightly dependent on specific versions of Lync Server 2010 components. Using conventional Lync Server cumulative updates is restricted within the Lync Server Multitenant Hosting Pack environment.
Warning:   Applying any updates to the Lync Server 2010 components included with the Lync Server Multitenant Hosting Pack media will result in an unsupported configuration, and may result in the need to recreate your deployment.

Resolving issues with referral support

There is an issue with referral support for Enterprise Voice that requires you to make the following update to get accurate billing for forwarded, simultaneous ring, and transferred calls. On your Mediation server, update the following file:

C:Program FilesMicrosoft Lync Server 2010Mediation ServerMediationServerSvc.exe.config

Add an <appSettings> section similar to the following, modifying values for your deployment as necessary.

<?xml version="1.0" encoding="utf-8"?>



         <add key="" value="true"/>

         <add key="" value="true"/>



    <generatePublisherEvidence enabled="false"/>



Additional Resources

Lync Server Resources

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Keywords: Lync Server 2010 Multitenant Pack for Partner Hosting; Hosting Pack; Deployment Guide

Comments (12)
  1. Richard says:


    "When the update installer is run, it updates core components of Lync Server, and drops the updates for SQL files on the server."

    I feel the word "drop" is not really the most proper word in this context. In general, the "drop" activitz is associated with deleting/dropping databases, so even though the whole sentence means "the new cmdlets are PLACED on the server in order to run them against the SQL server", I would suggest to use different wordin, to avoid any confusion.



  2. Hi Richard,

    Thanks for pointing that out. I used wording similar to the text on the KB for the updates as I am not a SQL expert. I will try and pass your feedback along to those folks as well. Sorry for the confusion.

    From the KB article:

    "3.On Standard Edition Server and Enterprise Edition – Front end server once you have installed update for core components, the updated sql files will be dropped on the server. Then, run the following cmdlet to apply the changes:

    Install-CsDatabase -Update -ConfiguredDatabases -SqlServerFqdn <EEBE.Fqdn> -UseDefaultSqlPaths"

    It is my understanding that the update intaller copies the updates for the SQL databases to the server when it updates the server roles and components. One then needs to run the cmdlets to apply the updates, rather than the cmdlets being copied to the server.

    Here is a link to the Install-CsDatabase cmdlet on TechNet.…/gg399044.aspx

  3. Richard says:


    thanks for the references. I am completely confident what these cmdlets do. All I wanted to do is raise awareness, that "dropping" files (especially in the context of SQL, where the word "drop" is the most dangerous thing a DB admin want to hear on a sleepy monday morning) is not the best expression to use, and I would avoid using it in that KB article.

  4. Eddie Worthington says:

    Hi Randall,

    Thanks for clearing that up. We have never been able to get Whiteboard to work (all other conferencing is OK). No explanation whatsoever on any server as to why it does not work.

    Could this be the reason?

    I will perform these steps this evening any way (after a backup!) and see what the affects are.



  5. jamie says:

    Does this updated advice mean that any Lync updates applied to a Hosted installation by Microsoft Update should be removed?


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