Unable to Add Contact Group in Microsoft Lync 2010


While adding
additional distribution groups to my contact list in Microsoft Lync 2010, I
received the following message: “Cannot add contact group. The Contacts list
already contains the maximum number of distribution groups.” This article
explains the cause of this message and the solution.

Author: Greg Anthony

Publication date: January 2011

Product version: Microsoft Lync
2010

 While adding
additional distribution groups to my contact list in Lync, I received the
following message (Figure 1): “Cannot add contact group. The Contacts list
already contains the maximum number of distribution groups.”

Figure 1. Cannot add contact group message

What Caused This?

I searched through the client management cmdlets in the Lync
documentation
in the Technical Library and found the following information
about CsClientPolicy for the related
cmdlets:

MaximumDGsAllowedInContactList

Optional

Integer

Indicates the maximum number of distribution groups that a
user can configure as a contact. MaximumDGsAllowedInContactList can be set to
any integer value between 0 and 64, inclusive. The default value is 10.

The ability to configure this setting gives administrators
more control over this policy than in Communicator. However, the default value for
MaximumDGsAllowedInContactList is 10,
and this setting may be too low for your users.

Resolution

In my lab I changed this setting to the maximum value, 64, by
running the following cmdlet: 

Set-CsClientPolicy
-MaxDGsAllowedInContactList 64

Then, I signed out and signed back in and was able to add
additional distribution groups.

Summary

At first, this message seems to be an error when, in fact,
it is a new setting that you can use for client management. This setting is
controlled by the administrator through client in-band provisioning.

Additional Information

To learn more, check out the following:

Lync Server Resources

We Want to Hear from You

Comments (3)
  1. Joila_ruben says:

    You might want to use a new beta which has been released OCSCM 2.5 Beta 1 (Lync Version) which support Lync , It’s a perfect tool if you would like to push a contact list to all/some users moreover you can build multiple contact lists and populate/push to
    a different groups of users , beside many other great features.

    Download it from the following link:

    http://www.ocscm.com/…/OCSCM-2-5-Beta-1-released-(Lync-Version).aspx  

  2. Joila_ruben says:

    You might want to use a new beta which has been released OCSCM 2.5 Beta 1 (Lync Version) which support Lync , It’s a perfect tool if you would like to push a contact list to all/some users moreover you can build multiple contact lists and populate/push to
    a different groups of users , beside many other great features.

    Download it from the following link:

    http://www.ocscm.com/…/OCSCM-2-5-Beta-1-released-(Lync-Version).aspx  

  3. Jonathan says:

    Your displayed command abbreviates Maximum to Max which is incorrect.  I had to use the full name of the setting so it should be:

    Set-CsClientPolicy -MaximumDGsAllowedInContactList 64

    Also useful note, in my case the setting did not take (verified with the Get-CsClientPolicy command). It still showed 10. Come to find out I had an additional group with the setting in it so I had to rerun the command twice with the "-Identity" switch:

    Set-CsClientPolicy -Identity <groupname> -MaximumDGsAllowedInContactList 64

    Set-CsClientPolicy -Identity Global -MaximumDGsAllowedInContactList 64

Comments are closed.