Intune Plan for Change: Nearing End of Support for Windows 7

Today, we’re posting the following message on the Office Message Center. We also wanted to build out an FAQ and answer any questions you may have (well, those that Intune can answer) on this upcoming change. We’ll update this blog post and plan to add an FAQ as questions or clarifications are requested.   Intune…


Support Tip: Intune Support for iOS 12

By Ele Ocholi | Intune Sr. PM Updated 9/18 – fix rolled out; known issue removed. Updated 9/14/18 with a known issue. Fix is in production, but it’s in safe rollout.   Apple will soon release iOS 12. All existing Intune mobile device management (MDM) and App Protection Policies (APP, also known as MAM) scenarios…


Support Tip: Requesting FastTrack Assistance

We’ve had a few questions recently about FastTrack. You can use the Enterprise Mobility + Security (EMS) FastTrack Center Benefit when you purchase at least 150 licenses for EMS or any of its individual cloud services in an eligible plan. You then work with FastTrack Specialists to assess, remediate, enable, and drive usage of those…


Support Tip: Intune Support for Android P

Google just announced release of Android P, or Android 9 Pie. Our Intune App Protection Policy (APP and also known as mobile app management or MAM) team and our Android Mobile Device Management (MDM) team have been testing each preview and wanted to keep you posted on what we’ve been finding. So far, through our testing with…


Ensuring Certificate Renewal for Devices and Connectors in Intune

4/13/18:  Updated with a revised version of the GetExpiringDevices script at the link below. 4/13/18:  Updated with instructions for Configuration Manager customers using hybrid MDM 4/17/18: Updated with additional guidance when force syncing Apple devices. 4/18/18: Updated with new instructions to determine device impact for hybrid customers. 4/19/18: Updated instructions for force syncing. Added link…


Known Intune Issue: iOS PKCS certificate policy

We’re sharing a tip that came out of a recent case with a customer where we were investigating a problem with their PKCS certificates. While we didn’t get any additional customer calls on this topic, we thought it would be good to post what we shared with the customer in case you were troubleshooting your own custom subject name PKCS…


Support for Multi-token DEP and Authentication with Company Portal

We’ve introduced a new experience to make it easier for you to manage iOS device enrollment through Apple’s Device Enrollment Program (DEP), Apple School Manager (ASM), or Apple Configurator. With Intune support for multi-token DEP, we aim to address scenarios where you would have multiple tokens, for example, when you are purchasing devices from several…


Plan for Change: Use Intune on Azure now for your MDM management

Final Notice: The Mobile Device Management (MDM) features in the legacy Intune console are now being removed October 3 – October 8, 2018. Please use portal.azure.com now for all your MDM management. We’ve heard from several customers that you’d like a bit longer before we transition from Silverlight to Intune in the Azure portal. We…


Support Tip: New Intune Diagnostic Console for Log Submission in the Intune Managed Browser

By David Meyerson |  Software Engineer With the latest release of Intune Managed Browser (Version 1.2.8+), diagnosing issues with all Intune App Protection Policy enrolled apps (also known as MAM-enrolled apps) is easier than ever for you – the Intune Admin – and end users on iOS. The Intune Diagnostic Console streamlines log collection and submission….


Support Tip: Setting up communication between MAM-managed and MDM-managed apps

Updated 11/2/17 with the Office Message Center post details. Updated 11/17 with new section on corporate data. Updated 11/29 with APP section. We hear occasionally from customers that they want apps managed by App Protection – better known as Mobile Application Management (MAM) – to allow communication with apps managed by Mobile Device Management (MDM)…