Ensuring Certificate Renewal for Devices and Connectors in Intune

4/13/18:  Updated with a revised version of the GetExpiringDevices script at the link below. 4/13/18:  Updated with instructions for Configuration Manager customers using hybrid MDM 4/17/18: Updated with additional guidance when force syncing Apple devices. 4/18/18: Updated with new instructions to determine device impact for hybrid customers. 4/19/18: Updated instructions for force syncing. Added link…


Support Tip: Company Portal Prompt

Microsoft Intune and Mobile Device Management (MDM) for O365 both use certificates to ensure there’s a secure communication channel to send mobile device management policies between the service and managed end user devices. As part of enrollment into the service, an end user’s device will be issued a certificate for secure connection. After enrollment, an…


How To: Enroll any iOS 11 or above device using the Apple Device Enrolment Program (DEP)

What is DEP? The Device Enrollment Program (DEP) helps businesses and education institutions to automatically enrol their devices into Intune. You can also configure the Enrollment Profile in Intune to skip certain Setup Assistant screens, so users can start using their devices soon after unboxing them and wouldn’t need to enroll them manually. Has anything…


Support for Multi-token DEP and Authentication with Company Portal

2/22/18: Updated to include list of beta APIs that will not be available for use with multiple tokens in DEP. 4/5/18: Updated Planned Schedule section We’ve introduced a new experience to make it easier for you to manage iOS device enrollment through Apple’s Device Enrollment Program (DEP), Apple School Manager (ASM), or Apple Configurator. With…


Managing Android for Work devices independently in the Intune console

Updated 12/15 to include new estimate for rollout of changes. We’ve heard your feedback and accordingly, Intune now supports managing enrollment of Android for Work (AFW) devices independently from the Android platform, with no change in the end user experience. In this blog post, we’ll show you what will change in the enrollment flow, after…


Changes to Automatic Grouping for Corporate Pre-enrolled iOS Devices

Daniel Gerrity | Program Manager, Intune updated 5/26/2017 – changed the query rule picture to show you don’t need quotes anymore on the query criteria. For the last few months, we have been migrating group management out of Intune and into Azure Active Directory. This change will bring us some exciting new features, but it also…


KB: Devices continue to try to enroll in a cancelled Intune subscription

We recently published a new KB article regarding a scenario where devices still attempt to enroll in a Microsoft Intune subscription even though it has been cancelled. It’s not terribly common but we’ve seen it a few times now. The issue is that if you switch your MDM provider from Microsoft Intune to another company,…


How Microsoft IT uses Intune to make BYOD easy and secure

Microsoft Intune makes it convenient to bring your own device to work, and now you can see how Microsoft IT does it in three new videos just released on Channel 9. Microsoft IT uses Intune to help ensure that personal devices adhere to corporate security policies without accessing your personal files, and in the first…


Support Tip: New PC’s not enrolling?

When you initially sign up for Intune, the service issues you a certificate. When the certificate renews, an alert will pop into the Intune console letting you know to go download a new Windows PC Management client software package, and to use that package for any new PC enrolments. This new client software package is…