Support Tip: Error with Intune and Office Click-to-Run

Updated: 7/6/18 – We have confirmation from several customers that everything is working as expected! If you run into anything else, please let us know! Updated: 6/19/18 – One update has been made; another change is rolling out this week and the combination of the two address this known issue. Appreciate your patience!   We’ve received a…


Intune and the APNs certificate: FAQ and common issues

Hello everyone,Here in the Intune support organization, we often get questions relating to the Apple MDM push certificate – also known as the Apple Push Notification service (APNs) certificate – and how it plays a role in managing iOS devices. We have a lot of great documentation on this, for example our article here, but…


Intune moving to TLS 1.2 for encryption

Update 9/10/2018: We are also moving the Company Portal to support TLS 1.2 starting October 31, 2018. Starting on October 31, 2018, Intune will move to just support Transport Layer Security (TLS) 1.2 to provide best-in-class encryption, to ensure our service is more secure by default, and to align with other Microsoft services such as…


Support Tip: GDPR – What you need to know and how to learn more

We’ve gotten several cases asking about General Data Protection Regulation (GDPR) recently; we know it’s top of mind for many of you. In this post, we share many documentation links to help you navigate Intune and Enterprise Mobility + Security (EMS) GDPR compliance. As of May 25, 2018 many organizations are required to be GDPR…


Support Tip: Move your legacy Intune compliance policies and fix your configuration policies today

Note: The Mobile Device Management (MDM) features in the legacy Intune console are now being removed October 3 – October 8, 2018. Please use portal.azure.com now for all your MDM management. A few Intune customers recently received a message center post sharing information about Silverlight-based Intune compliance policies or configuration polices. If there was an…