Error Codes For Troubleshooting App Installation Issues

Hi Everyone, In the next month or so, we’re going to be releasing some features that will make understanding and troubleshooting Intune App instatllation issues much easier. The feature will display installation issues per device, and will display an end-to-end history of the app right up to the point of the install failure. But when…


Using Azure runbooks to get Intune messages delivered on a schedule

Using runbooks is an easy and efficient way to run the GetMessagesToTeamsAndOutlook PowerShell script we’ve shared in previous posts. In Automating delivery of Message Center posts to Teams and Outlook using an Azure function, we share how to use an Azure function to run the script on a timer. In this post, we’ll use an…


Support Tip: Keeping Up-to-Date on Intune Service Change Communications

5/9/18: Updated to add link to blog post We briefly outline where we communicate about service changes in documentation and in the Support Blog post on Demystifying Service Health for Microsoft Intune. However, we heard from many of you that while it was helpful to deep dive into service health – both planned maintenance and…


Troubleshooting Windows device enrollment problems in Microsoft Intune

The Intune product support team has created a step-by-step troubleshooting guide available here that will walk you through troubleshooting Windows device enrollment problems in Microsoft Intune. You can select from a number of different problem descriptions and errors, and the guide will then suggest the appropriate troubleshooting path to follow. We are excited to offer this…


Support Tip: Cisco AnyConnect Client for iOS, version 4.0.7 and higher

We recently shared that Intune will now support Cisco AnyConnect 4.0.7 and higher for iOS. In this post, we provide more information on the process of switching from Cisco Legacy AnyConnect (4.0.5 and earlier) to the new AnyConnect app and also document one known issue related to NAC. What’s New? If you were unaware, last…


Support Tip: iOS 11.3 and Native Contacts App

We’ve received a few customer calls about iOS 11.3 and contact data. With iOS 11.3, Apple introduced a new security feature that changed the way mobile device management (MDM) works with the native contacts app. Apple now prevents contacts in managed accounts from being used in unmanaged apps/accounts. This new security feature changes how MDM…


Support Tip: Android VPN profiles require end user permission before installation

We thought it would be helpful to share with you some details about the flow for VPN profile installation on Android devices. Most clients like Cisco, SonicWall, Check Point, Citrix and F5 Networks have a setting that prevents external control by outside applications unless the end user explicitly enables it. This setting needs to be…


Ensuring Certificate Renewal for Devices and Connectors in Intune

4/13/18:  Updated with a revised version of the GetExpiringDevices script at the link below. 4/13/18:  Updated with instructions for Configuration Manager customers using hybrid MDM 4/17/18: Updated with additional guidance when force syncing Apple devices. 4/18/18: Updated with new instructions to determine device impact for hybrid customers. 4/19/18: Updated instructions for force syncing. Added link…


Announcing General Availability for the Microsoft Intune App SDK Xamarin Bindings

By Aasawari Navathe | Intune PM The Microsoft Intune App SDK Xamarin Bindings (previously known as the Microsoft Intune App SDK Xamarin Component) enables data protection features and mobile app management through Microsoft Intune for Xamarin-based apps on iOS and Android. We’re moving from preview functionality to general availability! You can now deploy apps integrated with this release widely…