Released: Update Rollup 3 For Exchange 2010 Service Pack 3


The Exchange team is announcing today the availability of Update Rollup 3 for Exchange Server 2010 Service Pack 3. Update Rollup 3 is the latest rollup of customer fixes available for Exchange Server 2010. The release contains fixes for customer reported issues and previously released security bulletins. Update Rollup 3 is not considered a security release as it contains no new previously unreleased security bulletins. A complete list of issues resolved in Exchange Server 2010 Service Pack 3 Update Rollup 3 may be found in KB2891587.

Note: The KB article may not be fully available at the time of publishing this post.

The release is now available on the Microsoft Download Center.

The Exchange Team

Comments (90)
  1. Anonymous says:

    Question – is the Outlook issue with categories specific to certain versions of Outlook or all Outlook versions? I can leave compatibility mode on for our OWA users, but don’t want to introduce an Outlook issue by upgrading.

  2. Anonymous says:

    Issue is present in UR3 and UR4

  3. Anonymous says:

    I can reproduce it on Outlook 2013.

  4. Anonymous says:

    We did not experience the ‘Categories’-problem when we were on Exchange 2010 SP3 Update Rollup 3

  5. Anonymous says:

    Can anyone tell me that is RU3 is good to install or we still facing the issues with it.

  6. Anonymous says:

    The ‘categories view issue’ is definitely present on RU4!

  7. Anonymous says:

    Same problem with categories on our side, customers are heavily complaining about that. Normally we wait longer for implementing Rollups and were on RU2 before – until RU4 came with critical security updates.
    We have also opened a PSS call #113121811037366
    An hotfix for that would be much appreciated – rolling back to RU2 doesn’t seem to be a good idea from a security perspective.

    Best regards
    Martin

  8. Anonymous says:

    I can reproduce it using Outlook 2007 & 2010.

  9. Anonymous says:

    Categories view issue seems to only impact users in online mode and can be reproduced every time by switching between online/cached mode (UR3). Cached mode users have not seen this issue and switching to cached mode fixes issue for user.

  10. Anonymous says:

    We did not experience the ‘Categories’-problem when we were on Exchange 2010 SP3 Update Rollup 3

  11. Anonymous says:

    I can reproduce it on Outlook 2013.

  12. Anonymous says:

    Sorry, I did not read through the whole blog. I also created a Microsoft case 113121911041630 describing the issue with sorting by categories. As soon as an engineer contacts me, I will notify him of the other case numbers.

    greetings,
    Wouter

  13. Anonymous says:

    Hi,

    I installed Rollup Update 4 for Exchange 2010 SP3 and I am now experiencing the following:

    In Outlook 2007 if you choose to change the current view with Arrange By ‘Categories’ the following is noticed:
    – Items that you set unread or read are not changed until you refresh the view
    – If you open an unread email by doubleclicking, it’s status stays unread until you refresh the view.
    – New mail items are not automatically seen until refresh.

    This is a very annoying issue, and our servicedesk already received a lot of calls for this issue …

    What to do?
    Anyone already installed Update Rollup 4 that can reproduce this issue??

    gr,
    Wouter

  14. Anonymous says:

    About the ‘Categories’ issue – anyone got further info from their PSS Case?

  15. Anonymous says:

    I can reproduce it on Outlook 2013.

  16. Anonymous says:

    is the issue with Categories view on RU4? any major issues with RU3?

  17. Anonymous says:

    I’m assuming that UR 4 contains all the fixes in UR3 as well, as with all other UR’s….

  18. Anonymous says:

    Hi,

    I installed Rollup Update 4 for Exchange 2010 SP3 and I am now experiencing the following:

    In Outlook 2007 if you choose to change the current view with Arrange By ‘Categories’ the following is noticed:
    – Items that you set unread or read are not changed until you refresh the view
    – If you open an unread email by doubleclicking, it’s status stays unread until you refresh the view.
    – New mail items are not automatically seen until refresh.

    This is a very annoying issue, and our servicedesk already received a lot of calls for this issue …

    What to do?
    Anyone already installed Update Rollup 4 that can reproduce this issue??

    gr,
    Wouter

  19. Anonymous says:

    The workaround for IE11 we came up with is to create an iRule in our F5 load balancer to intercept any OWA connection coming from NT 6.1, 6.2, 6.3 with “rv:11” in the string and replace the user-agent submitted to the Exchange server with “Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.x; Internet Explorer 11 via iRule)”

    Working great so far.

  20. Anonymous says:

    Hi,

    Spoke today to Microsoft Exchange Support Engineer concerning the ‘categories’-issue. Apparently for this issue there are only 8 cases worldwide. An intermediate fix will not be available, as this problem will be fixed in the upcoming Service Pack 4 for MS Exchange 2010.
    That’s what I am told.

    greetings,
    Wouter

  21. Doogie412 says:

    KB link doesn't work as of yet…2:35pm CST.

  22. Derek_ZA says:

    KB link not working for me either.

  23. Paul Newell says:

    @Doogie412

    @Derek_ZA

    "Note: The KB article may not be fully available at the time of publishing this post."

    From previous experience it is usually added a few hours after the EHLO Blog is published.  

  24. sime3000 says:

    Are there any plans to support Exchange 2010 on Windows 2012 R2 ?  or is Windows 2012 the end of the line for Exchange 2010 ?  Thanks.

  25. Aextral says:

    Does this address the IE11 defaulting to OWA light problem like the latest 2013 CU? Cheers

  26. JeffB says:

    Does this update allow compatibility with EX2010SP3CU3 & Windows 2012R2 DC's?  I'd like to start updating our DC's for other reasons but can't if they will break Exchange.

    There's nothing on the compatibility matrix but EX2013CU3 hints at compatibility.

  27. MadsD says:

    As Aextral comments:

    Does UR3 address the IE11-OWA-Light problem ?

    I cannot read this from the KB-article – couldn't read it out of the KB-article for E2013-CU3 either though (only from the blog-post) – that's why I'm asking :)

  28. GJ says:

    @ Aextral

    Yes  the IE11 OWA light issue is fixed

  29. Troy Starr [MSFT] says:

    I don't speak for the Exchange team, but it looks like KB article 2866064 has been updated to say that this update fixes the "IE 11 only gets OWA light" issue.  I installed this update on my SBS 2011 server running Exchange Server 2010 and confirmed that IE 11 on Windows 8.1 now gets the standard OWA experience instead of the OWA light experience.

  30. @JeffB – Validation of Exchange Server 2010 Service Pack 3 has not been completed on Windows Server 2012 R2.  We understand that there is customer interest in this scenario.  We cannot say that this is supported at this time.

  31. Lama says:

    Can I install Update Roll up 3 without Roll up 2?

    Thanks

  32. Jason says:

    Does RU3 still ask for SP3 installer files like RU2 did?  Just curious as our prod environment is still on SP2 RU5v2.  With all the prior issues from SP3, SP3 RU1, etc, we didn't upgrade yet.  I just need to make sure to have the SP3 files available if RU3 still asks for them.

  33. JC says:

    @Jason, you must install SP3 before installing this roll-up.  Roll-ups are cumulative only within the service pack (so SP3 RU3 contains all changes included in SP3 RU1 and SP3 RU2).  

    You can skip roll-ups, but not service packs.

  34. JC says:

    I was technically incorrect and unclear – you cannot install Roll-ups for a service pack you don't have installed.

    You could install Sp3 on a system running SP1 – so you can skip service packs.  sorry for the wordiness

  35. sime3000 says:

    @Brent Alinger [MSFT]  

    I had posted a query re Windows 2012 R2 support earlier in the thread.  Thanks for your post.

    "Validation of Exchange Server 2010 Service Pack 3 has not been completed on Windows Server 2012 R2.  We understand that there is customer interest in this scenario.  We cannot say that this is supported at this time."  is stating the obvious.  

    Unfortunately that's not very helpful.  For those of us planning server deployments we need a simple yes/no as to whether Microsoft plans to support Exchange 2010 on Windows 2012 R2 or not so that we can plan accordingly.  If the answer is yes then we're obviously interested in a timeframe for this support.

    Checking into this blog day after day waiting for an announcement of some sort is not acceptable.  Microsoft must know already whether they plan on offering this support or not.

  36. Nino Bilic [MSFT] says:

    @ sime3000: We really do understand that a deterministic answer is needed (yes vs. no or whatever caveats might exist etc.), and that is what we are working on. The truth of the matter is that if we "knew" that everything works and that we were committed to supporting it (meaning – we completed the validations AND addressed any issues that might have arisen in any update that might be needed) – we would announce this. I assure you that we get those questions very regularly though various channels (internally and externally) and are committed to communicating that "final answer" but not before we are ready to do so.

    Once all the ducks are in the row, we will announce this on the blog, but also update the Supportability Matrix on TechNet where is where all of this is tracked officially.

  37. MII says:

    Works great on Microsoft Exchange Server – Edge Role – 2010 SP3 RU2 !

  38. Jason says:

    @JC – that was not what i was asking.  I was asking if you try to install SP3 RU3, will it ask for the SP3 installer files if you don't have them present. example, ran SP3, installed it, and removed the sp3 files?

  39. @Jason – The RU3 installer will not ask for the SP3 media during installation of Update Rollup 3.  The issue seen with Update Rollup 2 was resolved.  If you attempt to rollback Update Rollup 3, that is you use Add/Remove Programs to remove it, you will be prompted for SP3 media.  Rolling back has always required the previous version of the media and that is by design behavior.

  40. JeffB says:

    Just to confirm, I think a lot of people aren't looking to install Exchange 2010 on Windows 2012R2 and I doubt that will ever be supported.

    What most people are looking for is the ability to have W2012R2 domain controllers as this holding us up from deploying W2012R2 and some of its new features.

    Hopefully this will be supported soon.

    Jeff

  41. Juergen says:

    Patch for IE 11 and OWA Premium for Exchange 2010 SP3 works. But if you want to configure your E-Mail signature via OWA (Options:See all Options:Settings:Mail), the page doesn't show up. When you switch to compatibility mode, the page comes up again…

    Tested with:

    Windows 7 Enterprise x86, IE11

    Windows 8.1 Enterprise x64, IE11

  42. Yoda says:

    I have a Question about W2012R2 DCs: as long as I let the domain/forest-level approx. at 2008R2 or 2012 there shouldn´t be any problem, isn't it?

  43. @Yoda says:

    It's not supported to have an Exchange server connecting to a 2012r2 GC.

    And if you consider how great Exchange even with supported configurations works, I wouldn't try it…

  44. Juergen says:

    Patch for IE 11 and OWA Premium for Exchange 2010 SP3 works. But if you want to configure your E-Mail signature via OWA (Options:See all Options:Settings:Mail), the page doesn't show up. When you switch to compatibility mode, the page comes up again…

    …same problem with automatic replies…

    Tested with:

    Windows 7 Enterprise x86, IE11

    Windows 8.1 Enterprise x64, IE11

  45. Marco Novelli says:

    I have a customer running Exchange 2007 with latest SP and CU in a domain environment with one DC Windows 2012 and two DC Windows 2012 R2

    The forest/domain level is Windows 2003

    So fa so good since one month after migration from 2003 to 2012 Domain Controller

    I've never bothered about Domain Controller version in an Exchange environment, should I?

    Cheers

    Marco

  46. GJ says:

    @Juergen

    We have the same issue with IE 11 and the oof en signature options in owa after CU3

  47. RS says:

    I could not install the CU. Error code 1603. I was successfull only on one server. Rest of them show in most case this error. Any help?

  48. RS says:

    Finally I solved the issue. It is a little bit sad cause problem called UAC. I do not now why MS update could not elevate rights automatically :-(. I just downloaded the CU and ran and saw that there is a problem until I ran other application as an admin and then everything worked fine. And what more it is not possible run these CU as an admin. I uderstand that if the update will not be install manually problem never appears but… and sorry for my english…

  49. Sven J says:

    @RS I suggest to disable UAC on servers. Theres actually no need to use this. The servers are usually managed by proffesionals…

    @all Installed UR3 – everything went fine.

  50. Phil says:

    @RS

    Open a command prompt with elevated rights (run as admin) and run the update from there.

  51. RS says:

    Thanks guys. As I wrote I finally solved the issue. Thanks a lot.

  52. JO says:

    Will Exchange 2007 get this update (fix for IE 11)?  We have a migration planned but it won't begin for another six months or more and 80% of our users access email via OWA.

  53. Charles says:

    Is Exchange 2010 SP3 RU3 OWA and IE11 issue while setting OOO and Signature is confirmed by MS?

  54. DsD says:

    There seems to be an issue with updating build numbers. I had Exchange 2010 SP3 installed. After installing   Update Rollup 3 for Exchange Server 2010 Service Pack 3 the version number in EMC still shows as Version 14.3 (Build 123.4) which would be correct for Exchange Server 2010 Service Pack 3.  I verified in "Installed Updates" that UR3 is in the list of installed updates.

  55. @DsD that is normal for Exchange 2007 and 2010 as Update Rollups do not update the build # in Active Directory. Exchange 2013 Cumulative Updates do update the build numbers in AD.

  56. Karsten Nilsen says:

    Since this update I have the following issue:

    When I order I folder by category in Outlook 2010 all items that are in NO category are not refreshing. For example when you mark a message as unread. Nothing changes in the list.

  57. Dulce says:

    I was very happy to see this update come out, because the majority of our users are using OWA, however, for some reason I am not able to get it to install.  The installer gave error number 1603. I turned on installer logging and the only things that stood out for me were these two errors:

    Property(C): msgINTERIMUPDATEDETECTED = Unable to install because a previous Interim Update for Exchange Server 2010 has been installed.  Please use Add/Remove Programs to uninstall the Interim Update before running this setup again.

    and:

    Property(C): msgRequiresProc = The version of this file is not compatible with the version of Exchange Server 2010 that you're running. Check your computer to see whether you need an x64 (64-bit) or x86 (32-bit) version of this file.

    Neither make sense, although I did notice that this update was not downloaded by Windows update as they usually are. The last update applied was Rollup 2 for SP3 and Exchange only runs on 64bit. We are running Exchange 2010, SP3 on Windows 2008 R2, SP2. I am up to date on Windows updates and even installed .NET 4.51 in case that was needed.

    Has anyone else seen this?

  58. Dulce says:

    UPDATE: I was able to get it to install. The solution was to turn off UAC, then it worked just fine.

  59. @Dulce, how were you running the MSP file before when the error happened? I generally launch an admin elevated command prompt and run the MSP from there on UAC enabled systems.

  60. Jon U says:

    Same question as many others, installed in our dev environment and have the OOF and Signature issue in OWA, unless site is added to compatibility view in IE11. Clearly this is affecting a number of us, but any guidance on how this will be resolved? I don't want to install the RU, just for a v2 to be released a few days/weeks after?

    We are currently holding off installing due to the issue and uncertainty around how it will be resolved as it has not been acknowledged here…

    Thanks in advance

    Jon

  61. Dulce says:

    @Brian.  I right-clicked and just chose apply, since there was no option to "run as admin" for the msp. Next time I will run from the elevated command prompt. (Friday brain cramp in action there – should have thought of that.)

  62. Ryan says:

    Why is it that windows update is informing me that I can install Update Rollup 4 for Exchange 2010 Service Pack 3, where this notice is for rollup 3?? Was rollup 4 also released? Seems strange to me that I am not seeing any notice of rollup 4???

  63. @Ryan, hang tight.. you will soon as part of Patch Tuesday.

  64. Steven says:

    superseded by Exchange 2010 SP3 RU4:

    http://www.microsoft.com/…/details.aspx

  65. Vince K. says:

    Yeah, but update rollup 4 is a security update that patches a vulnerability described in MS13-105.  Does it indeed fix the issues brought up regarding OWA in IE11?  I can't get a list of fixes because the list of fixes in KB2905616 is bringing up a "Sorry, the page you requested is not available." message…  still having OOF and signature issues is fine compared to forcing users straight to Light Mode, so update rollup 3 is a good step forward.  I can't believe they didn't have this fixed before releasing IE11 to the world through Automatic Updates.

  66. @Vince K., RUs are cumulative of all RUs before them. The only difference between SP3 RU3 and SP3 RU4 is that RU4 contains the new security update in addition to the updates already released in RU1 through RU3. I have personally been unable to repro any OOF/Signature issues in OWA when using IE11 against Exchange 2010 SP3 RU3. Could you open a case for us to investigate if you have a solid repro?

  67. Jon U says:

    Brian,

    We don't open cases directly with MS but our support provider will open a call with you if required. For the OWA issue I can repro this consistently on our dev environment which is a single server, multi role with no load balancing etc  to cause issues. Can I just check what logs you would need to diag this, we always submit MPS reports is there any other logs I can generate to get these submitted ASAP?

    If I add the site to compatibility view in IE11 the issues go away.

    Thanks

  68. USF says:

    Brian

    Not sure how you can say you don't have issues with IE11…numerous users are complaining about IE11 and OOF/Signature…Firefox works fine but IE11 gets a blank page when clicking Options->Set Automatic Replies.  This is on a fresh stock install of Exchange 2010 SP3 with RU3 into a clean test domain environment.  No previous tweaks/configuration on IIS, straight up install from Exch 2010 SP3 DVD on a 2008 R2 VM with all Windows Update patches installed…I can't think of a way to get this any cleaner than it already is and as soon as I take of RU3, it works.  Once I load RU3, it breaks OOF and signatures in OWA in IE11.

  69. @USF, perhaps being a clean install is the difference. All of my personal lab machines have been upgrades and do not exhibit the behavior.

  70. fr says:

    @Brian I just tested this, our server was upgraded from UR2 to UR3, and I am seeing the same problem.  We have a pretty standard single server setup.

  71. Thanks, fr & others, not sure why I can't 'get' it to break for my own personal testing. If you can, please open cases so it can be fully investigated by our support staff. Even if we already know about an issue it greatly helps with our triage purposes to have you do that.

  72. wojtek says:

    In my environment the problem with OWA is visible only when I use IE11 on Windows 8.1, which is not a member of a domain. On IE11 on Windows 8.1 which is member of a domain problem does not occur, OWA works OK. Maybe this is a clue.

  73. I can also confirm the issue with OOF with IE11 and UR3 in our Dev environment. Tested in Win7x64 and a Win8.1×64 VM (neither are members of AD). Works fine in compatibility mode but we have ~4000 IE users who are slowly moving to the latest version. Installing UR4 right now and will retest but I am not expecting much difference.

  74. wojtek says:

    OK, now I realized that a domain member computer had enabled the compatibility view. After turning it off there is a problem with OWA and IE11. Sorry for the wrong trail. :-)

  75. Jon U says:

    I have tested RU4 and can confirm I still see the issue with OOF and Mail tab in OWA, which meets with MS confirmation RU4 is RU3 with the security update. Are people that is working for sure the site is not in the local intranet zone or something which I can confirm makes it work also, I guess as this causes the site to be rendered using compatibility view…

  76. Tim says:

    Does anyone experience Outlook 2007 SP2 freezing issue with Exchange 2010 SP3 RU3?

    Thanks!

  77. Justin says:

    I have received a number of calls from my customers who are sorting by category on Outlook. New messages don't show up, inbox is not updating properly, and messages are not properly reflecting their actual status (read, unread).

    I have a premier case open but they seem to be having difficulty making the connection between RU3 and this issue.

  78. fr says:

    Good point about the intranet zone, 'display intranet settings in compatibility view' appears to still be on by default in IE11, and will hide the issue if you are testing from the local network.  We use a group policy which forces standards mode for intranet sites.

  79. fr says:

    that should have said 'display intranet sites in compatibility view'

  80. Marco Viets says:

    @Karsten Nilsen, @Justin: Same problem here with "sort by categories" not refreshing. I opened a PSS call (#113121111017856) and the MS supporter confirmed that the issue shows up in RU3 but not in RU2. Can you post your call numbers so that we can link the calls together to have a better visibility?

  81. Jason says:

    Just tested with IE11 in our test env.  I was running 2010 SP3, upgraded to RU1, RU2, RU3, and RU4 when they came out.  I have the same issue with the automatic replys and signature not showing up in IE11 unless switch to compatibility view.

  82. Jas says:

    Is RU3 is good to install ? or is there some issue with it.

  83. birdmaster77 says:

    I have the Categories issue too after installing RU3 and running outlook 2010. any idea when the next service pack is out ?

  84. Marco Viets says:

    Hi, I just got the info that the problem with the category view will be fixed, presumably in RU6.

  85. Shayne says:

    category view bug will be fixed in RU6 which is scheduled for mid 2014, there will be an IU update to address the issue in the mean time

  86. Sébastien says:

    For Category view bug in Outlook (Mode Online), a KB will be release in few days.
    The bug isn’t present in Outlook Cache Mode.
    A workarround is to create an Outlook rule (with ECP or Outlook client) which apply a default category to all new mail.
    Indeed the bug will be fix in RU6.

  87. Deepak says:

    How many version avaliable in exchange server 2010

  88. Ter says:

    Can you install SP3 with no other Service Packs installed?

Comments are closed.