My name is Seema Rahman. I am an Escalation Engineer for the Unified Communications Team, focusing on Unified Messaging and VoIP technology. My job is to focus on issues that require debugging, code analysis, and code fix. Prior to taking this role, I was part of the Exchange 2007 Beta team where I developed my passion for Unified Messaging and VoIP systems. I joined Microsoft in 2001 right after graduating from the University of Central Florida.