My name is Eileen O'Rourke and I have been a Support Engineer in Exchange since 2002. I have been with Microsoft since 1991 and spent the majority of my time in Excel and Office Setup and Deployment support before moving over to Exchange. My areas of expertise are the Exchange Management Pack and performance. My girl Rose, is currently enrolled at NYU School of Medicine working towards my retirement. I enjoy reading, composing haiku, painting, pottery, gardening, cooking and baking.