I've been working in the Exchange group at Microsoft for the last 8 years, mostly on SMTP, then more recently on E12's Information Worker effort. Before that, I got a few graduate credits in Environmental Science at Western Washington University in Bellingham, WA, and before that a Biology degree from Pomona College in Los Angeles. I enjoy the problem-solving challenges of working at Microsoft, as well as shipping great products that customers love. I live in Seattle with my wife, Sara, and two children, Edmund and Mariah. When I'm not at work, I spend most my time chasing the children, playing hockey, gardening, writing, and practicing qigong. I smile at strangers, sort my books by color, my thoughts by size, and pay with exact change. I am still trying to figure out what to do with my hair.