Alex recently discussed his experience working with product support to get a hotfix for Exchange. Brandon blogged about how to do this a couple of weeks ago.
Since I know a lot of Exchange PSS folks read this blog, I wanted to make sure they saw this. And pass along our thanks to Alex for the kind words.
P.S. If you're using Exchange 5.5 in combination with Outlook 2003 and cached mode, you probably want to check out the same hotfix that Alex mentions in this entry.
P.P.S. Alex also has some nice stuff about Exchange & Outlook in his “about me”. Does anyone have a few hundred crowns I could pass out? :)
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