The Official System Center Data Protection Manager Team Blog

Your official source for all the latest news and tech tips for System Center Data Protection Manager.

Attempts to schedule a mailed report in DPM 2012 fail with “Reporting Services Server cannot connect to the DPM database”

~ Mike Jacquet Hello, Mike Jacquet here, and today I’d like to discuss a problem you may encounter after installing System Center 2012 R2 Data Protection Manager from scratch or after performing an upgrade from DPM 2012 SP1. When you attempt to schedule a report to be mailed, you receive the following popup error. Reporting… Read more

KB: The DPM service crashes with Event ID 917 after you change a protection group

After you change a protection group in Microsoft System Center 2012 Data Protection Manager (DPM 2012), the DPM service crashes with Event ID 917 and the console shuts down. This affects only protection groups that are configured for long-term protection (for example, groups that are configured for tape backup), especially if those groups contain data… Read more

KB: Upgrade to DPM 2012 fails if you use a manually installed instance of SQL Server 2008 R2

You may discover that you cannot select the "Use the dedicated instance of SQL Server" option when you upgrade to Microsoft System Center Data Protection Manager 2012 (DPM 2012) because the option is unavailable. When you point the installer to an existing local installation of DPM, you receive the following error message: You cannot choose… Read more

Backup Service: General Availability Release of Windows Azure Backup

With the General Availability of Windows Azure Backup we have made several reliability improvements to ensure you are able to meet your offsite cloud backup needs.  There will be no impact to your backups as Windows Azure Backup moves from preview to General Availability.  You can continue managing cloud backups from familiar backup tools in… Read more

HOTFIX: An update is available that improves the reliability of offsite backup operations in the Windows Azure Backup agent

We published a new KB article that describes an update that is available for Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, and Microsoft System Center 2012 Data Protection Manager. This update improves the reliability of offsite backup operations that you perform by using the Windows Azure Backup agent. We recommend that… Read more

Update Rollup 3 for System Center 2012 Data Protection Manager Service Pack 1 has been re-released

The System Center 2012 SP1 UR3 package for DPM was re-released on 8-20-13 and fixes the two issues mentioned in our original article here: Important Update on DPM 2012 SP1 Update Rollup 3–Issues and Workarounds At this point you can simply install the new UR3 re-released package available here: KB2877075 – Rollup 3 for System… Read more

Optimizations in protecting SQL databases with high churn by DPM

This blog discusses solutions for the two issues,which might be encountered while protecting high churn databases using DPM.   Incremental backup job triggered by DPM transfers transaction logs from SQL Server to the DPM Server.   One of the issues with this behaviour is, at times these transaction logs might be huge that they occupy… Read more

Support Tip: Mounted volumes within mounted volumes cannot be backed up in DPM

~ Jitendra Mishra | Support Engineer Just a quick note on an issue we get here in DPM support every once in a while. There have been some cases where customers cannot change the mount point directory and at the same time they need to backup the mounted volumes within mounted volumes. Unfortunately mounted volumes… Read more

Important Update on DPM 2012 SP1 Update Rollup 3–Issues and Workarounds (Update: UR3 has been re-released)

The recently released Update Rollup 3 for System Center 2012 Data Protection Manager Service Pack 1 (DPM 2012 SP1) has 2 issues that impact protected server agent upgrade and the ability to modify protection groups. In light of this discovery we have temporarily suspended availability of the update through Microsoft Update. NOTE:  You will only… Read more

Update Rollup 3 for DPM 2012 Service Pack 1 is now available

UR3 for System Center 2012 Data Protection Manager SP1 has been released and is now available for download. This update rollup contains fixes for the following issues: Issue 1 When you use a tape library that has many slots, the Microsoft System Center 2012 Data Protection Manager database becomes bloated over time. Issue 2 When… Read more