How to Troubleshoot Tape Library Sharing Configuration Issues in DPM 2010

Hello, Chuck Whitson here from the Data Protection Manager Team here in Texas. Lately, we’ve had several customers run into issues with sharing their tape library between multiple DPM servers so I’ve put together some of the things that have been known to interfere with configuring tape library sharing as well as a couple other… Read more

Troubleshooting: DPM volumes are flagged as missing and VolSnap logs event ID 86

Hi everyone, Marc Reynolds here. I have seen some issues recently where DPM volumes are flagged as “missing” in the DPM console so I wanted to take a minute and show you an easy way to fix this. Symptoms In System Center Data Protection Manager, DPM volumes are showing as missing. In the DPM admin… Read more

Troubleshooting Hyper-V protection failures due to networking problems

There are many failures that can happen when protecting Hyper-V hosts and CSV’s that are a result of the Cluster network configuration not being optimized for redirected mode communication. In most cases these problems will only happen under a heavy load, and when it happens we can lose access to the storage that houses the… Read more

Data Protection Manager 2010 and System State Restore

Hello, I’m Shane Brasher. I’d like to discuss the System State Restore Process, basically a walkthrough if you will. First however let’s discuss a high level view of what is done during the backup of a server system state. From a very high level, Data Protection Manger (DPM) contacts the agent on a protected server… Read more

Data Protection Manager 2010 and Bare Metal Restore

Hello, I’m Shane Brasher and I’m part of the Microsoft System Center Data Protection Manager team. I’d like to discuss the process of performing a successful Bare Metal Restore (BMR) via Data Protection Manager 2010. (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) {return;} js = d.createElement(s); js.id = id; js.src =… Read more

Troubleshooting Data Protection Manager System State and Bare Metal Backup

Hello, Shane Brasher here. I’d like to go over some very basic troubleshooting steps used to narrow down some common causes on initial replication and just plain replication failures for System State and Bare Metal backups. Troubleshooting a System State or BMR backup failures can be frustrating as there are a lot of underlying components… Read more

System Center Data Protection Manager storage pool Dynamic Disk goes offline after rebooting

Here’s another new KB article we published today. This one describes and issue where a dynamic disk goes offline after a reboot: ===== Symptoms Consider the following scenario:   You have a Windows Server 2003 Service Pack 2 computer running System Center Data Protection Manager (DPM). The storage pool for DPM is presented through the… Read more

Configuring SMTP Server information in System Center Data Protection Manager fails with error ID: 2013

Just a quick heads up on one more new KB article we published today: ===== Symptoms Configuring SMTP Server information in System Center Data Protection Manager 2010 and System Center Data Protection Manager 2012 (DPM) fails with the following error: ID: 2013 Details: Logon failure: unknown user name or bad password Cause This can occur… Read more

System Center Data Protection Manager 2012 agent installation fails with error 319

UPDATE – 11/7/2013: A new version of this KB article has been published, adding a new resolution that shows how to add the appropriate firewall rules so that you don’t have to disable the firewall completely, as well as how these rules can be scripted for automatic deployment. You can check out the latest version… Read more

DPM 2012 : Enhancements to Hyper-V Protection

Data Protection Manager for System Center 2012 provides significant performance improvement for backup and more flexibility in recovery for Hyper-V deployments. Hyper-V Express Full Backup: DPM 2012 has made significant improvement in Stand Alone Hyper-V backup performance by extending the Change Block Tracking for the Hyper-v on a standalone installation workload.  With Change Block Tracking,… Read more