Your technical answers and automated solutions via

Hello folks, One of our Engineering PMs that supports our Diagnostics and Automated solutions published a blog regarding Bing and how you can use it to answer your technical questions and provide automated solutions.  Here is a brief overview: Bing Technical Instant Answers provide concise answers to technical questions directly within search results and hopefully… Read more

Unable to restart server due to registry bloat over 2GB

Hello AskPerf!  Pushing up a blog today to discuss the registry bloat issue that has been recently addressed in the following KB: Computer cannot be restarted if the registry hives are larger than 2 GB Symptom You have a computer that is running the x64-based version of Windows 8.1, Windows Server 2012 R2, Windows 8,… Read more

RDP Fails with Event ID 1058 & Event 36870 with Remote Desktop Session Host Certificate & SSL Communication

Hello AskPerf!  Sanket here from the Windows Platforms team here to discuss an issue with Remote Desktop Services where RDP does not work when you try to connect from a remote machine.  With that, let’s get started! I’m sure most of you have come across the following message when connecting to a machine via RDP:… Read more

Windows 10 Preview available for review

Good morning AskPerf!  It’s been a while since our last post, and we apologize for that.  We’ve been quite busy here on the Support side knocking out customer issues… Any who, we have some upcoming blogs in the oven that need a little more time to bake.  One of which is a short series on… Read more

WMI: How to Troubleshoot WMI High Handle Count

Scenario Windows Management Instrumentation Service (Winmgmt) or WMI provider (wmiprvse.exe) is experiencing high handle count Your first thing to do is check the Application Event log for following event: Source: Microsoft-Windows-WMI Event 5612 Wmiprvse.exe exceeding handle quota limit Event WMI has stopped WMIPRVSE.EXE because a quota reached a warning value. Quota: %1 Value: %2 Maximum… Read more

WMI: How to troubleshoot High CPU Usage by WMI Components

Scenario Windows Management Instrumentation Service (Winmgmt) or WMI provider (wmiprvse.exe) is consuming high amounts of CPU. In the directions below, you may have already broken out WMI Service to troubleshoot your issue.  By default, WMI runs in the main shared networking svchost process with several other services. If it is a svchost process showing high… Read more

WMI: High Memory Usage by WMI Service or Wmiprvse.exe

Scenario Windows Management Instrumentation Service (Winmgmt) or WMIprovider (wmiprvse.exe) is consuming high amounts of memory. There are many reasons why WMI might experience high memory consumptions. This can occur in the WMI (Windows Management Instrumentation) service (winmgmt) or in the WMI provider hosting vehicle wmiprvse.exe. Both scenarios will be addressed below. High memory usage may… Read more

WMI: Missing or Failing WMI Providers or Invalid WMI Class

Scenario Windows Management Instrumentation fails due to receiving an event or error concerning missing or failure to load WMI Provider, or Invalid WMI class, or WMI Invalid Namespace. Below are some common errors indicating issues with a WMI Provider or Class: Failed to initialize all required WMI classes Win32_processor: WMI: Invalid namespace Win32_WMISetting: WMI: Invalid… Read more

WMI: Repository Corruption, or Not?

Scenario Windows Management Instrumentation failing due to repository being corrupted The WMI Repository (%windir%System32WbemRepository) is the database that stores meta-information and definitions for WMI classes; in some cases the repository also stores static class data as well. If Repository becomes corrupted, then the WMIservice will not be able to function correctly. Before grabbing that preverbal… Read more

WMI: Common Symptoms and Errors

Quota Violation Issues: Memory and/or Handle Symptoms General WMI-based scripts or applications fail or fail intermittently Applications such as SMS/SCCM produce errors on server and/or inventories fail or fail intermittently Applications such as Exchange or SQL fail on server or fail intermittently Unable to connect to specific namespace via WBEMTEST or unable to query specific… Read more