SHL: Display / Personalization Applet

DISPLAY / PERSONALIZATION APPLET


Description:  The Personalization Applet (Right-Click the desktop and select Personalize) has been redesigned in Vista and higher to use a series of well-organized, task-oriented pages instead of bare categories. The Personalization page allows you to customize the “look and feel” of your computer. This includes changing the computer’s colors, sounds, desktop background, screen saver, font size, and themes. In Windows 2000, XP, and 2003, the Display Properties Applet (Right-Click the desktop and choose Properties) allow you to adjust Themes, Desktop Backgrounds and Icons, Screen Savers, the Appearance, and Display Settings (Screen resolution & Color quality).

 

Scoping the Issue:  Having a problem with one of the Personalization/Display options?  If so, you could be running into a driver or hardware issue.  The first things to check to confirm this are as follows:

  • Check Device Manager for problems with a specific device
  • Make sure your Video/Sound driver is up-to-date, and is supported within your OS version
  • Are your Speakers turned on?

For Aero to function correctly (Vista and higher), your machine must meet the these requirements:

  • The video card must support a Windows Display Driver Model (WDDM) driver
  • The video card must have a DirectX 9-class graphics processor unit (GPU) that supports Pixel Shader 2.0
  • The video card must support 32-bits per pixel

 

Data Gathering:  In all instances, collecting either MPS Reports with the General, Internet and Networking, Business Networks and Server Components diagnostics, or a Performance-oriented MSDT manifest must be done. 

  • Process Monitor log while reproducing any symptom you are experiencing with the Personalization Applet
  • Any policies or registry keys you may have in place that modify the shell.

 

Additional Resources: