APP: Application Compatibility Toolkit


APPLICATION COMPATIBILITY TOOLKIT (ACT) 



Description: Description: The Application Compatibility Toolkit (ACT) enables software developers, independent software vendors (ISVs), and IT professionals who work in a corporate environment to determine, before rolling out within the organization, whether their applications are compatible with a new version of the Windows® operating system. ACT also enables such individuals to determine how an update to a new version will impact their applications.


You can use the ACT features to:



  • Verify your application’s, device’s, and computer’s compatibility with a new version of the Windows operating system, including determining your risk assessment.
    Verify a Windows update’s compatibility, including determining your risk assessment.

  • Become involved in the ACT Community, including sharing your risk assessment with other ACT users.

  • Use the provided developer and test tools to test your Web applications and Web sites for compatibility with new releases and security updates to Internet Explorer®, to determine potential compatibility issues due to the User Account Control (UAC) feature, to create compatibility fixes for your application compatibility issues, and to determine any potential application installation and setup issues.

 


Scoping the Issue:  ACT issues usually fall into one of two categories:  Usability and Break / Fix.


Usability Issues: ACT is relatively straightforward to use and has excellent documentation.  The following topics are covered in either the built-in help files, or on the TechNet site in an article called Using the Application Compatibility Toolkit (ACT).  This is a must-read for any usability questions.  (The walkthrough exercises are particularly good!)


Using the Application Compatibility Toolkit (ACT)



  • Configuring the Application Compatibility Toolkit

  • Phase 1: Collecting Your Compatibility Data

  • Phase 2: Analyzing Your Compatibility Data

  • Phase 3: Testing and Mitigating Your Compatibility Issues

  • ACT Walkthrough Exercises

    • Deploying a New Operating System

    • Applying a Windows Update

    • Testing and Mitigating Issues by Using the Development Tools



 


Data Gathering:  In all instances, collecting either MPS Reports with the General, Internet and Networking, Business Networks and Server Components diagnostics, or a Performance-oriented MSDT manifest must be done. 


In addition we may need the contents of of the ACT Log Share folder.  To determine the location of this folder, launch Application Compatibility Manager, click on Tools then Settings and note the value in the Log Share Path field.  Compress this folder and all subfolders and provide them to a Support Engineer if requested.


In certain rare cases when there is a problem in the ACT data stored in SQL, we may require a copy of the SQL database itself.  Please create a backup of the SQL database via the SQL Server tools and then compress the backup copy before providing it to your Support Engineer.


 


Troubleshooting / Resolution:  After you have gathered the data, there are some things to check:



 


Additional Resources: