How to troubleshoot an Event ID 6008 "The previous system shutdown at Time on Date was unexpected."


 

Applies to:
Windows Server 2012 R2
Windows 8.1
Windows Server 2012
Windows 8
Windows Server 2008 R2
Windows 7
Windows Server 2008
Windows Vista

Symptom:
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Event ID: 6008
Source: Event Log
Type: Error
Description:
The previous system shutdown at Time on Date was unexpected.

 

Causes:

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Hardware going bad

Hardware firmware or driver is misbehaving

Mini filter drivers (i.e. antivirus and other security software) is/are misbehaving

etc…

 

Reactive action plan (To try capturing the problem):
====================================================
Step 1)  Setup the machine for a manual memory dump

Coming soon: How to generate a kernel or a complete memory dump file in Windows Server 2012 and Windows Server 2012 R2
Note:  I would like to suggest to set this up in your base image.

Step 2) Setting a remote perfmon in a Windows client or Windows Server.

Step 3)  Setup for a remote kernel debug

Remote Debugging Using WinDbg

Here are the different methods to setup the remote kernel debugger:

Setting Up Kernel-Mode Debugging over a Serial Cable Manually

Setting Up Kernel-Mode Debugging of a Virtual Machine Manually

Setting Up Kernel-Mode Debugging over a 1394 Cable Manually

Setting Up Kernel-Mode Debugging over a USB 2.0 Cable Manually

Setting Up Kernel-Mode Debugging over a USB 3.0 Cable Manually

Setting Up Kernel-Mode Debugging over a Network Cable Manually

 

Yong


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