MPSreports and MSDT do not gather the Virtual Print Queue information from a Windows Server Failover Cluster

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Applies to:

Windows Server 2003

Windows Server 2008

Windows Server 2008 R2

 

On a Windows Server Failover Cluster based system when you run the MPSReport or MSDT Setup/Performance or Cluster or PFE version, you might notice that it only collects local Print server related information (print queues, print drivers, printer ports).

To work-around this:

Click on Start, Run, CMD.exe

CD\Windows\MPSReports\setup\bin\

oeminbox.exe \\VirtualPrintServerName –v > c:\temp\PrintCluster.txt

Note:  Where \\VirtualPrintServerName is the network name of the virtual print resource.