Update on WUA Srvhost.exe, high CPU consumption and memory consumption issue

Wanted to let you all know there is a revised fix now available for the issue related to the srvhost.exe and 100% CPU utilization.    This issue is described in KB916089 (http://support.microsoft.com/kb/916089/en-us), and the revised fix is currently only available from Microsoft Product Support Services (PSS).  To obtain this revised hotfix contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services telephone numbers, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support.


In addition to this fix, there is also a hotfix available for the issue where the Automatic Updates service may increase memory consumption over time and may eventually become unresponsive. The memory consumption increases quickly if the Automatic Updates detection cycle policy is set to do detection frequently, such as every 2 hours.  This issue is documented in http://support.microsoft.com/kb/914810/en-us and the associated hotfix is available from PSS.  This hotfix was not revised.


These updates will be available via MU/WU after a complete general-distribution-update package test cycle is completed.  More information on the future availability of these critical updates on the WU/MU sites will posted next week.  

Thanks - Bobbie

Comments (68)

  1. Anonymous says:

    Hello All,

    I was still experiencing this issue as well as of Feb. ’08. I was at ver 2.0 SP1 during my last deployment. It seems to have happened only when I approved an unusually high number of patches.

    Has anyone found that this issue occurs when approving a lot of patches, and if so, is there a fix? I have also deployed the latest updates.

    In an attempt to resolve this issue I have just upgraded to WSUS 3.0 SP1 for my March patch deployment.

  2. -BaSToS- says:

    Don’t the two hotfixes you mention above both update the same file (msi.dll)? It looks like the 916089 update contains the newest build of this file. So by installing 916089, wouldn’t that also take care of the memory leak fixed in 914810?

  3. Mantvydas says:

    Oh, very good! I’ve recently had this issue on one of the computers I’ve installed in my neighbourhood. Nice!

    The only problem, that I won’t have a chance to install it, for they’re going to buy a new Windows Vista box in February.

  4. Microsoft has ignored the svchost.exe crashing error for far too long. The last revision of the fix did nothing to solve it, are you certain that the new fix actually solves that problem?

    At my work I was forced to take the drastic measure of turning off Office updates for my clients…

  5. Jürgen Winter says:

    Yes, the fix definitely works. We had this problem on about 20 of our Clients and after the Update all of them worked fine.

    But you should try to get the Update KB927891, which is the successor for 916089 and 914810 (at least for Win XP SP2).

  6. ali says:

    Our WSUS installation is new.  Last Friday, we configured the group policy to point our clients to the WSUS server.

    We did not approve any patches.

    This week, one business group had this issue.  Before we received the hotfix from our TAM, we simply changed our group policy setting that determines when our clients WSUS agents check for updates.  Default it was 1 hour.

    We set it to 12…and have not had this problem sense.

    Just wanted to let you know.



  7. Can someone please confirm that all we need is KB927891? 916089 and 927891 replace different files, and one interpretation would be that you need both to fully fix the bugs that are present(crashing svchost.exe and high cpu usage).

  8. Jürgen Winter says:

    Actually i ordered 916089 from MS and got 927891 from them.

    Second, after the installation i can confirm, that 927891 fixes at least one problem described in 916089 (Application popup svchost.exe … the memory could not be "read").

  9. -BaSToS- says:

    Jonathan, what makes you think these updates effect different files? You might be seeing something that I’m missing …  Everything I’ve seen indicates that the only file that’s been changed is msi.dll. I’ve had a PSS call open for several months now and when they were sending me earlier builds of 927891 and 916089 (before they were packaged into private hotfixes), they would only send me an msi.dll file that I would replace on my system.

    The really annoying thing about 92789 (at least the ones I’ve been getting) is that it puts an annoying disclaimer in the bottom right of your screen, saying it’s for testing purposes only.

  10. Mark Sammons says:

    Any update on this, and when it will be made available through the usual Update channels?

  11. Joe F says:

    After 4 transfers I finally go to a tech that gave me the 927891 hotfix.  I’ve installed it on one laptop.  There are others in the domin I manage that have the same or similar issue.  I’m going to monitor this one for a few days before trying it on other pc’s.  I see this issue documented all over the internet and yet Microsoft seems unresponsive to it.  What gives?  I’m not buying Vista to get past this.  

  12. Zeb: Sorry, no idea now, since they edited the original listing and removed the details of what files it patches. I was probably just misrembering anyway.

    Joe:Yeah, the silence on this issue really is deafening. It’s not like the machines affected are a small number. This issue affects any modern system with multiple cores or hyperthreading enabled with XP and Office installed. And yet they ignore it and keep us in the dark…

  13. Mawdsley says:

    Bobbie, Any chance of an update on the svchost problem?

    Its been a while and you indicated we would get more info a week from this post.

  14. Ventajou says:

    We’ve got many users unable to work because of this problem… Any idea of when the fix will be available through WSUS? Or should I just take my WSUS offline so no more systems show up with the issue?

  15. Matt says:

    Really guys. How about an update?

    This bug is a royal PITA and those patches do not fix it.

    When can we expect a solid fix? It affects normal Microsoft Update too. I’ve had to switch to plain old Windows Update on home user machines and there’s no way those people are going to get office updates without it. You’re really setting yourself up for a huge embarassment when there’s a security issue with office and noone gets the patch because they’ve had to disable Microsoft Update or take Office updates of their WSUS servers.

  16. Jose says:

    Out users have been having problems with Srvhost and it got to a point where I had to modify our domain policies and disable automatic updates from our WSUS server. This is incredible where is the support from Microsoft in this critical issue. This is the worse it could happen to a machine mostly laptops since they are unusuable after it goes into a update cycle.  So what’s the word?

  17. Matt says:


  18. mä2 says:

    this is absolutly unprofessional from MS, they shold really give us an Update directliy aprovable in WSUS, for exactly this we use this Tool

    I don’t hope that this is the beginning of planned MS-Bugs in WinXP to bring Customers on Vista!

  19. Marc says:


    any news regarding this case? It’s almost half a year that help was promised…

  20. nick says:

    Just searching for fixes to svchost running at 100%…

    if you lot aren’t aware, more than 12 months later, folk are still having major problems with this – yes, I do hav all the latest updates – inc WSUS3 SP1…

    vista doesn’t have problems, but i ain’t upgrading my machines to that bag of rubbish.

  21. chiper says:

    Yes we rolled out WSUS 3.0 and pushed out all available updates at the same time and our workstations are having high cpu issues however ours cycle up to 100% for 2secs and then back to zero. Seems have the group policy setting less than 2hrs also produces this error however we have set it back to 22 hours the max allowed. I have installed all updates and cleared the Software Distribution folder with no luck. Will keep working on it and post back should i find a fix.

  22. Handylogos says:

    s5re80 FFFIILLUUUSSS3, <a href="http://nhro1f.robafome.co.cc/page-176.html ">hewlett packard printer ink cartridge </a>, [url="http://nhro1f.robafome.co.cc/page-176.html " ]hewlett packard printer ink cartridge [/url], http://nhro1f.robafome.co.cc/page-176.html hewlett packard printer ink cartridge ,  >:-D,

  23. BAttERY says:

     http://www.batteryfast.co.uk/hp/n3402.php New F1739A Battery For HP XE XE2 Pavilion N3000 N3490 laptop battery,

  24. dfdgdfzgbv says:

    http://mircse.com http://mircindir.cc mirc download mirc yükle mirc indir

  25. sohbet says:

    unstable.  I would not want to be the helicopter pilot with you as my sys admin ;^).  



  26. sinema izle says:

    I have installed all updates and cleared the Software Distribution folder with no luck. Will keep working on it and post back should i find a fix.

  27. Rap says:

    o neydi be off diyorum

    http://www.kodes.com Hiphop, Rap, Ceza, sagopa, Kolera

    http://www.gekkog.com Hiphop, Rap, Gekko G

    http://www.maskanimasyon.com Animasyon

  28. Çet says:

    hello i think maybe you will want some hot and nice words.

    <a href="http://www.sohbetguzeli.com&quot; target="_blank">çet</a><br />

  29. kizlarla sohbet sohbet odalari mynet sohbet kizsohbet says:

    Thank's <a href= http://www.kizsohbet.com  target="_blank" title="kizlarla Sohbet,mynet sohbet,kizsohbet">kizlarla sohbet</

  30. chat,cet,çet,cetkeyfim,mynet sohbet, Turkchat says:

    Thank's <a href= http://www.Cetkeyfim.com  target="_blank" title="Cet,Çet,Chat,Mynet Sohbet">Cet</

  31. kizlarla sohbet sohbet odalari mynet sohbet kizsohbet says:

    Thank's <a href= http://www.kizsohbet.com  target="_blank" title="kizlarla Sohbet,mynet sohbet,kizsohbet">kizlarla sohbet</

  32. porn says:


    porn video sex izlesene ateşli sex izle eade

  33. Albert says:

    It is a very profitable post for me. I've enjoyed reading the post. It is very informative and useful post. I would like to visit the post once more


  34. UDC says:

    …Or, you could use UDC (Updates Deployment Commander)


  35. DVD box set says:

    DVD box sets online are  known for their cheap prices. It is seen often that these collection of DVDs are cheaper than buying single units.


  36. DVD box set says:

    You might even get some discounts when buying more DVD  box sets.


  37. hello says:

    Pretty Little Liars Season 1-3 DVD Box Set Rosewood town quiet exterior hides a lot of secrets.A year ago, the town's four most beautiful girls – Aria Spencer Hanna and Emily's friends, the school's most popular girl Alison sudden disappearance of four people sworn to secrecy, but the relationship was lopsided. A year later, four received messages sent to the mysterious person A know they hide for a long time, only Alison to know the secret. Girl lies

    Some people say that the story is a teenage version of "Desperate Housewives," It was also said that the story is a different type of "Gossip Girl".

  38. dvd box set says:

    Sale of preferential dvd, you can take a look, thank you  


  39. dvd box set says:

    Sale of preferential dvd, you can take a look, thank you  


  40. Araba Yarışı says:

    but the relationship was lfor opsided. A year later, is four received message is

  41. Gustobilisim says:

    Her zaman google ilk sayfalarda olabilmek için ansiklopedileri kitapları karıştırmanıza gerek yok bilgi alın ve profesyonelce çalışın…


  42. Bakırköy Resim Kursu says:

    Tarih kokan Şehri İstanbulumuzun Dünyaya kazandırdığı milyonlarca eser , sanat ve mimari yapısıyla İnsana huzur veren konumu ve barışçıl insanlarıyla sanat eserleri üretmek hiç şüphe yokki paha biçilemez olmalı. İstanbulunda resim alanında en kaliteli
    kurs olan bakırköy resim kursu ile sanatsal bir ortamda eşsiz eserler üretebilme şansına sahipsiniz .
    Ruhu huzura kavuşturan Şehirde sanat eserlerini izlemek ve yaratmak paha biçilemez olmalı…


  43. Güzel Sanatlara Hazırlık says:

    Sanatın insanın ruhunu huzura kavuşturan özelliğinden dolayı bir çok sanat eserleri insanı büyüleyip sürüklemektedir. Sanat eseri yaratmak şahsın resme , mimariye , işçiliğe bakıp kontrol etmesinin yanı sıra emeğe bakar ve emeği laikıyla verenler şuan
    adları hala yaşatılmaktadır.
    Taksim resim kursu muz ile sizler eşsiz sanat eserleri üretmek ve kişisel gelişiminizi geliştirmeniz adına gerek güzel sanatlara hazırlık gereksede eğitim bilincini sizlere son derece itina ile aşımalama çalışmaktadır.
    Sizlerde sanat eserlerinizin, hayallerimizi ufkumuzu geliştirmesinde yardımcı olmak istiyorsanız sizleride aramızda görmek isteriz.


  44. yurtdışı portfolyo hazırlık says:

    Türkiyenin en kaliteli kursu olan güzel sanatlara hazırlık kurumumuz sizleri aramızda görmekten mutluluk duyar. Yüzlerce kişilik mezunlarımız ile atölyemizde en kaliteli şekilde eğitim vermekteyiz.
    Amacımız eğitiminizi en kaliteli kurumdan almanız sizleride taksim resim kursu ayrıcalıkları ile aramızda görmek istiyoruz.

    Yurtdışı portfolyo hazırlık alanında en ideal referanslarımız mezun olan mezunlarımızdır. Bizler aracılığıyla onlarla iletişime geçebilirsiniz.


  45. resim kursu says:

    Alanında uzman ekibiyle sizleri geleceğe hazırlayan kurumumuz Türkiyenin en kaliteli resim kursu olduğunu eğitimlerini verdiği öğrencileri ile göstermektedir. 3 Şubemiz ile İstanbul geneline hizmet vermekteyiz. Atölyelerimizi incelemenizi tavsiye ederiz.
    Zafer Gazioğlu eşliğindeki kurumumuz bir çok etkinlik ve seminerde bulunmuştur. Güzel sanatlara hazırlıkta bir numaralı adresiniz olmaya devam edeceğiz kişisel gelişiminizi bizlerle tamamlayacaksınız.


  46. SEO Danışmanlık says:


  47. Resim Kursu says:

    http://ruyaavcisi.com/ )

    Türkiyenin en nitelikli kurumu olan bakırköy resim kursu ile sizi gelecek adına güzel sanatlara hazırlık alanına hazırlamaktadır. Yüzlerce mezun ve nitelikli öğrenci bizlerle mezun oldu sizide ofisimize bekleriz en kaliteli eğitimi ayağınıza kadar getiirdik.

Skip to main content