When opening the Word document users are getting error “Word cannot start the converter mswrd632.wpc” or “Cannot load Word for Windows 6.0 files”

Problem: – When attempting to open a Word document, users are getting one of following error 1)      Word cannot start the converter mswrd632.wpc 2)      Cannot load Word for Windows 6.0 files Cause: – This issue may be started happening after you applied following security update. You may be trying to open a file has the…


Word 2007 file save errors – an error is displayed when attempting to save a Word document

Some Microsoft Office Word 2007 customers have reported problems using Word to save files. Most often the problem is related to saving files to shared network locations. Following is a list of errors and common resolutions. There has been a network or file permission error. The network connection may be lost. Word cannot complete the save…

How to know when an add-in might be causing Word to behave unexpectedly

Because there are many ways to customize Microsoft Office Word, there is an uncounted number of add-ins available for you to extend the capabilities of Word and to integrate Word with other programs. Sometimes, however, an add-in might be causing problems for you. Consider the following symptoms. When you try to quit Word, you get…


Microsoft Office Word: Basic problem solving tools for when unexpected things happen

Just like many other trades and professions, the Microsoft Office Word support engineer uses a basic set of tools on a daily basis. But while carpenters, cooks, gardeners, and auto mechanics might use physical tools to solve problems, the Word support engineer’s basic tools are a set of Microsoft Knowledge Base articles related to Word….