Deleting orphaned list templates in a document.

From time to time, we come across support cases where customers need to clean up the list templates in a document.  While working with a document, there are situations when you will want to know how many list tempates are currently in use and when you check that value, it is a much larger number…


Deploy custom templates in Microsoft Office.

When it comes to creating Word documents, everything starts with the template.  You cannot create a document without one and even though the Word application does provide users with many different templates to use by default, there are many scenarios where custom templates will need to be used.  Since many people create their own set…


Error when opening a Word 2007 or 2010 document “The name in the end tag of the element must match the element type in the start tag”

We’ve recently noticed an issue where documents are becoming corrupt after making edits and saving the file.  There have been multiple forum threads related to this particular issue and the purpose of this blog is to try and give you some ideas for how to correct the problem. The one disclaimer worth mentioning is that…


After Installing KB2251419, Microsoft Word 2007 application is crashing

We recently released a security update KB2251419. MS10-056: Description of the security update for Word 2007: August 10, 2010 After installing this security patch, our customers are complaining about Word 2007 application is crashing. This issue happens when you have an “ActiveX control” in Microsoft Word Template and you are creating new document based on…

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June 2010 Cumulative updates are shipped for Word 2010 and Word 2007

June 2010 Cumulative updates are shipped. Following are the KBs for Word 2010 and Word 2007   Description of the Word 2010 hotfix package (Word-x-none.msp): June 29, 2010 http://support.microsoft.com/kb/2204026/   Description of the Office Word 2007 hotfix package (Word-x-none.msp, Wordconv-x-none.msp): June 29, 2010 http://support.microsoft.com/kb/983313/   Description of the Office Word 2007 hotfix package (Mso-x-none.msp, Word-x-none.msp):…

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April 2010 Cumulative updates for Word 2007

Happy Patch Tuesday !!!  Today we released Cumulative Updates for Office. We fixed number of issues for Word in this cumulative update.  Here is the link  981045 Description of the Office Word 2007 hotfix package (Word-x-none.msp, Wordconv-x-none.msp): April 27, 2010http://support.microsoft.com/default.aspx?scid=kb;EN-US;981045 Issues Fixed ========== When you use the Paste link feature in a Microsoft Office Word 2007…

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Word 2007 When Saving Word Document Reviewer name is changing to "Author" or "A1" etc

Recently I worked with few support issues where users had documents with Track Changes enabled. When user make the changes in the document, it shows “username” who made the change. But as soon as they hit SAVE button to save the document, username is replace by either “Author” or “A1” etc. Well the root cause of…

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Update released for Microsoft Word 2007: December 15, 2009

Today we released update for Microsoft Word 2007. Following are the issues fixed for Word 2007 When an Office Word 2007 document that is located on a network share uses the Application.OrganizerCopy method, you receive the following error message:              File not found   When you try to save a compare result document in Office…

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