Word 2007 file save errors – an error is displayed when attempting to save a Word document

Some Microsoft Office Word 2007 customers have reported problems using Word to save files. Most often the problem is related to saving files to shared network locations. Following is a list of errors and common resolutions. There has been a network or file permission error. The network connection may be lost. Word cannot complete the save…

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Office 2010 Web Application Workshops and experts coming soon to a city near you…

Thinking about setting up Microsoft Office 2010 Web Applications in your environment? Curious about Excel, OneNote, PowerPoint and Word web applications? If the answer to any of the above questions is yes, you should consider attending one of the Office 2010 Web Application workshops that will be delivered in cities around the country in the…

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Word appears to hang when you open some (but not all) documents – documents take a long time to open

Consider the following scenario: You replace an existing file server with a new one. During the testing phase, both the new server and the old server are online. Everything works great. During the operational phase, you take the old server offline. Suddenly, users complain that Word hangs on their client computers when they open some–but…

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“Word cannot start the converter SSPDFCG_X64.cnv” error when you try to start Word

We are seeing some new reports of folks getting the error “Word cannot start the converter SSPDFCG_X64.cnv” error when you try to start Word.  It seems to happen if you have Nuance software installed on your computer. For information about how to resolve this issue, see the following Nuance website: http://nuance.custhelp.com/app/answers/detail/a_id/6639/~/a-word-cannot-start-the-converter-sspdfcg_x64.cnv-message-appears-when “Word cannot start the converter…