Word documents using Information Rights Management (IRM) may hang when opening

We have seen reports of Word documents hanging whenever trying to open a document that uses Information Rights Management (IRM) after you apply MS12-057. Additionally, the reports go on to say that a new file may hang when you try to apply IRM protection after installing this security update. If you suspect you are running…


"Unspecified Automation Error" after applying MS12-060

MS12-060 is a security update that was released Tuesday, August 14, 2012. This update replaced MS12-027. Some may be seeing “Unspecified Automation Error” when running your Microsoft Office VBA code after installing MS12-060. Update: We have redeployed the MS12-060 update that contains the fix for this issue automatically built in.  The update is now available from the…

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Deleting orphaned list templates in a document.

From time to time, we come across support cases where customers need to clean up the list templates in a document.  While working with a document, there are situations when you will want to know how many list tempates are currently in use and when you check that value, it is a much larger number…


Deploy custom templates in Microsoft Office.

When it comes to creating Word documents, everything starts with the template.  You cannot create a document without one and even though the Word application does provide users with many different templates to use by default, there are many scenarios where custom templates will need to be used.  Since many people create their own set…