Sending mail to users in the “Configuration Items: Computers, Services and People” field in System Center 2012 SP1 – Service Manager

The latest revisions to the Exchange Connector creates configuration items for the users on the To or Cc lines of an e-mail, then adds a relationship to those objects via the “Configuration Items: Computers, Services and People” field on the service request and incident request. Recently one of our partners asked us to create an…

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