Network Adapters Icons Are Missing from Network and Sharing Center.

  SYMPTOM   The network adapter icons are missing from Network and Sharing Center. However, you can see the adapters in Device Manager and can access Internet without problems even though a Red X appears at the notification area. The issue persists after uninstalling and reinstalling the NIC drivers.   RESOLUTION   1.     Please ensure…

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Red X in System Tray – Caused By Incoming Connections

  SYMPTOM On Windows 7 32bit or b4bit clients, after creating an incoming connection, the system tray icon always displays a red x when no incoming connections are active. However, you can still access internet without problem.   See the following snapshot, ROOT CAUSE   This issue happens since no incoming connections are active.  …

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Error 0x81000019 when you do a backup on Windows 7

SYMPTOMS   When you do a backup you get an error 0x81000019, the message is: “A shadow copy could not be created. Please check the ‘VSS’ and ‘SPP’ application event logs for more information. Details: Insufficient storage available to create either the shadow copy storage file or other shadow copy data. ”   CAUSE  …

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Hide User Folder on Save as Dialog Box

To hide user folder on save as dialog box, perform the following steps: Note: Please backup the Registry first.   1. Click Start, type in regedit.exe in Search box and press enter. If you are prompted by UAC, just click on Yes.   2. In Registry Editor, Locate the following registry subkey:       If…

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Windows 7 clients may not be able to print to Windows Server 2003 print server

SYMPTOMS   When you try to print from a Windows 7 client to a Windows Server 2003 print server, the print job fails, and the following event may be logged in the event log:   Event ID: 372 Level: Error Description: The document <document name>, owned by <user name>, failed to print on printer <printer…

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Error "0x81000015" Appears When You Back Up Files in Windows 7

SYMPTOM   When performing a backup of the system to an external USB drive, the following error appears in the action center “Windows Backup could not create a zip file. This could be because the drive that Windows is installed on does not have enough space or it could be a temporary error. Make sure…

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Taskbar Thumbnails Disappeared

Taskbar Thumbnails Disappeared SYMPTOM The taskbar thumbnails in Aero stopped working. Please Note: Taskbar Thumbnail Preview only works when you have enabled Aero in Windows 7, for more information, please refer to: What is the Aero desktop experience? http://windows.microsoft.com/en-US/windows7/What-is-the-Aero-desktop-experience RESOLUTION First, please apply the update in the following Knowledge Base article and see if it…

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Microsoft Games (Solitaire etc.) Cannot Work Normally in Windows 7

Microsoft Games (Solitaire etc.) Cannot Work Normally in Windows 7 SYMPTOM Microsoft games (Solitaire etc.) cannot work normally in Windows 7 RESOLUTION We can reset the games feature to solve this issue: 1. Go to Control Panel\All Control Panel Items\Programs and Features. 2. Select Turn Windows feature on or off. 3. Uncheck Games. Click OK,…

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Windows Media Center Freezes Randomly When Playing DVD

SYMPTOM   On the computer which has a NVIDIA graphics card, when using Windows Media Center, a DVD playback problem occurs. If the subtitles are disabled, all DVDs play correctly without stopping playback; with subtitles enabled it freezes after a couple of minutes, pressing the play button restarts the movie from the beginning. It doesn’t…

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