A Day in the Life of an IT Professional


IT pros are our behind-the-scenes heroes.They help businesses choose and implement the right solution and ensure its ongoing success. When stepping to the cloud, they need to find a secure and compliant service. Office 365 not only meets these needs, but Microsoft supports them with a robust solution that makes their jobs easier every day. With a service that they can easily manage and integrate with other business solutions, they are free to discover and create new solutions. IT professionals choosing Office 365 are strategic advisors to their organizations.

Not all services are created equal. See how different a day can be for an IT professional with Office 365, or with Google’s offering. It’s a story of choice and ease with Office 365, versus limitations and frustrations with Google Apps. Take a look!

 

 

Download the infographic.

Comments (37)

  1. Anonymous says:

    @Ian Ray: For those interested in providing an accessible version of a graphic for a visually impaired person, Microsoft provides a capability to create accessible PDFs, with instructions here: (http://bit.ly/idYMkx). For more details on accessibility of Office 365 tools see this link (http://bit.ly/AckyVZ) which describes its high contrast and high DPE support, and screen reader support, for example.  This post provides a more complete view of accessibility in Office tools (http://bit.ly/ytzCWU). All links for the infographic are working.

  2. Anonymous says:

    @Nick: The partial delegation is available in the enterprise edition.

  3. Anonymous says:

    @Derik: What’s great about Office 365 is its strategic benefits in freeing IT to address opportunities, in cost containment, for users and their productivity. According to Fox Bompani’s Chief IT Officer: "Office 365 really takes our business to the next level because it makes communication faster, reduces our IT costs, and increases our productivity.” (http://bit.ly/zEvWKI). People like the IT manager at Chandris Hotels want to know that their cloud service provider is behind them when users encounter problems: “I wasn’t 100 per cent confident with the support services for Google Apps. The technical support information wasn’t clear, and I had to be confident that enquiries would be answered quickly.”(http://bit.ly/zENlzV). I’m particularly happy with how Office 365 earned CRN’s Best Cloud Application of the year accolade (http://bit.ly/vtIepY), and with how Microsoft drove forward on its cloud productivity roadmap in providing 30 new updates to the service (http://bit.ly/sIhSKt).  

  4. Anonymous says:

    Seeing this post today from Microsoft’s Eric Ligman, I thought IT Pros and their user communities would find it to be useful. It is one of the most comprehensive lists of videos and guides that I have seen for Office 365. (http://bit.ly/AuEsE4)

  5. Anonymous says:

    @Randall Parker: I am glad you recognize these ways IT professionals benefit from Office 365 versus Google. We are both interested in why companies as small as 10 people (http://bit.ly/guKFSB) chose Office 365, after trying Google for free as a very small business.

    Imagination Yoga cites better usability and time savings over Google Docs (http://bit.ly/xCmphT). PSI Solutions tried Google Docs and cites mobile access, seamless integration, and a strong email interface (http://bit.ly/IisXwe). Over their previous Google solution, D&L cites strong value for the price and file fidelity (http://bit.ly/omcbco). Naturally Me cites an easy setup, without need for technical assistance, and better reliability than in using Google Docs. (http://bit.ly/ApHWDa).  

    For more, see the top 10 reasons (http://bit.ly/yfSEvH).

  6. Anonymous says:

    @gpf: I encourage those evaluating Office 365 with a specific interests such as yours (http://bit.ly/I0B8Mm), to contact the Office 365 community forum (http://bit.ly/ha0RZ3).

  7. Anonymous says:

    @Conrad: Starting at $6/user/month, people from businesses all over the world tell me they find Microsoft’s cloud productivity suite, Office 365 to be an excellent value (http://bit.ly/xDNQY5), easy to use, and full of capabilities they need and use (http://bit.ly/AqOrbm). While Google limited its free lunch (http://bit.ly/md9HIm ) Office 365 customers avoid the hidden costs of Google Apps (http://bit.ly/jbB4of), as well!

    As for someone who qualified for a “free” lunch, Office 365 customer ESL Industries says: “We had tried Google Docs but found that it was a departure from the Microsoft software we’d already invested in. Sometimes the free offering is not always the best offering.”(http://bit.ly/mXUtyw). Office 365 customer, Colonial Williamsburg tells us: “We asked the accounting team to help us by recreating some of the spreadsheets they had in Microsoft Excel in Google Spreadsheets. A lot of the business intelligence modeling [features] in Excel were not available in Google Apps. And for our financial people, those were non-starters. When it came to presentations, Google didn't offer the breadth of functionality our users were used to. We quickly realized Google would not meet our needs, so asking our employees to put up with less functionality was not an option for us.” (http://bit.ly/zFdmFY)

  8. Anonymous says:

    @Ian Ray: For example, Windows 7 users wanting accessibility options to graphics on this blog may go to the Windows 7 control panel and open the ease of access center.

  9. Derik says:

    Didn't you mean to say; "A day in the life for an IT professional" The Microsoft Way: "What do you mean Exchange is down? Oh crap! That set of patches from 'Patch Tuesday' caused an issue with Exchange and Lyc! I better get my resume ready"  Now, the Google Way: Walk in door, pour coffee, work on virtualization, SAN/Storage, ERP, Oracle projects…you know, the stuff that I need to make my business better. Because with Google 'it just works'".

    I think that is what you meant to say 🙂

  10. Ian Ray says:

    The irony…

    The infographic is still not accessible. The images have no alt="" and the text is not interpreted any other way than as graphics.

    Some of the links go nowhere.

  11. Cheryl S. says:

    I like this – some great examples!

    …and @Ian – if you click on the image you can access all the links and everything. It works great for me!

    -Cheryl

  12. Matt says:

    It's misleading to mention that you have to have the the Chrome browser to view e-mails offline and not mention that to do the same with O365 you have to pay for Outlook.

  13. Ian Ray says:

    @Tony, I don't mean the theoretical accessibility of PDFs, I mean the accessibility of the infographic on this page itself. It strikes me as suspect to boast about accessibility using inaccessible marketing materials. This leads me to believe that if your marketing people are producing inaccessible documents that this will be the default behavior of the products being marketed.

  14. Umm says:

    Tony Tai, are you a robot? MS, I'm a big fan of your product, please don't use robots to respond to the commenters. If you're not a robot, yikes.

  15. Conrad says:

    Google apps = FREE

    Office 365 = $$$$

  16. Nick says:

    Did you guys ever fix the DNS partial delegation issue?

    e.g. is it now possible to point webmail.MYDOMAIN.COM to Office365?

    When I first tried a beta, this was /not/ possible, so we renewed Google Apps. Has this been changed?

    See:

    community.office365.com/…/2101.aspx

  17. Randall Parker says:

    Although the above comparisons are valid, the most important comparison has been excluded. Most users of Microsoft Office or Google Apps ARE NOT IT Professionals. Google Apps are sufficient enough for daily tasks and come at no monetary expense to the end-user. It is extremely difficult to compete with "sufficient" as well as "free".

  18. gpf says:

    I trialed O365 for 30 days and liked most things but one major show stopper for me was the fact that although I could add several pop3/imap accounts and download their email – it was impossible to send messages "from" those accounts, without a "sent on behalf" message pointing back to the O365 account.

    How many of us have more than one email account these days and who wants emails to be sent from a different account? Not me anyway. Fix this and you might get my business.

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