City Frees $90,000 from IT Budget by Using Cloud-Based Email


Governments are moving to cloud computing to reap immense benefits.  In today’s post we hear from the Municipio de Humacao on why Microsoft cloud solutions were the city’s best choice for email and collaboration! 

“The Google programs simply weren’t easy to use. We had setup, connection, and usability problems. And for the city, the Google solution did not offer the security that we needed. Some city offices actually forbade us to use Google.”

Evelyn Howe, Information System Administrator, Municipio de Humacao, Puerto Rico

Municipio de Humacao
Founded in 1793, Municipio de Humacao is a coastal city in eastern Puerto Rico with a population of about 62,000 people. Its economy has evolved from primarily agriculture-based to one which depends on both tourism and its growing biotechnology and technology industries.

Like most municipalities around the world, Municipio de Humacao watched its tax revenues dip precariously during the global economic recession that began in 2007. Tourism fell and some manufacturers closed their doors. Less income created more pressure on city departments to cut costs.  

IT Challenges
The small IT staff of four, responsible for supporting the city’s 250 information workers and its technology infrastructure, clearly felt the need to economize. “IT is usually seen as just spending money and not adding value,” says Evelyn Howe, Information System Administrator for Municipio de Humacao. “When money was the tightest we were faced with the uncomfortable need to spend even more.”

Specifically, the city’s email server running Microsoft Exchange Server 2003 needed an upgrade. The city’s 250 information workers (out of 1,200 total employees) were located all over the city. Many could not connect remotely to the email server or to other city applications, for that matter. They frequently did not receive email messages and had other problems that required IT support. But Howe’s staff simply did not have the resources to help.

In addition to its email challenges, Municipio de Humacao had no convenient way to inform employees about departmental and citywide news. The city distributed the news by using paper bulletins, which was slow and inefficient

IT Solution & Benefits
In early 2010, Humacao looked into Google Mail (Gmail) and Google Apps as an inexpensive way to gain new email and collaboration capabilities. “We liked the fact that with Google, employees could have their work and personal email accounts on the same platform,” Howe says. “However, the Google programs simply weren’t easy to use. We had setup, connection, and usability problems. And for the city, the Google solution did not offer the security that we needed. Some city offices actually forbade us to use Google.”

In January 2010, Trinexus, a local Microsoft Gold Certified Partner, presented the Microsoft Business Productivity Online Standard Suite, part of Microsoft Online Services, as an alternative to Gmail and Google Apps. The collection of services is hosted by Microsoft, delivered over the Internet, and licensed through a monthly, per-user subscription. It includes Microsoft Exchange Online for messaging, Microsoft SharePoint Online for collaboration, Microsoft Office Live Meeting for web conferencing, and Microsoft Office Communications Online for instant messaging.

Howe was thrilled. “My IT department tested Microsoft Online Services, and it solved all our problems,” she says. “We could easily access email from home, synchronize calendars, and it was easy to use. But best of all, it eliminated the need to maintain email and collaboration servers in-house.” The city ran a successful trial of Business Productivity Online Standard Suite and subsequently decided to license the suite for its 250 information workers.

By deploying Microsoft Online Services, Municipio de Humacao reduced IT costs significantly. “We avoided spending $100,500: $25,000 on new servers, $43,500 annually on software licensing, and $32,000 to hire someone to manage Exchange Server and SharePoint Server.” Howe says. “IT is usually seen as spending money; with Microsoft Online Services, we are saving the city money.”

Subtracting the $9,666 annually that the city is paying to license Microsoft Online Services for 150 users, the city has netted a total savings of $90,834. The city also estimates that it will save approximately $300,000 over three years by eliminating services that are now included in Microsoft Online Services. “IT savings are important, especially in this economy. We are spending that money in the city health center to support our citizens and in the public works department to fill potholes and take care of other infrastructure needs.”

Read the full case study; Watch the Video

Please tell us what your particular needs are for collaboration and email.

Comments (11)

  1. situs buka jasa dan promosi jasa says:

    Situs buka jasa dan promosi jasa on http://www.bukajasa.com

  2. cara flashing android says:

    cara flashing android on http://a-ndroid.com
    cara flashing samsung on
    http://a-ndroid.com/category/flashing/samsung
    cara flashing tool on http://a-ndroid.com/category/flashing/tool
    cara flashing acer on http://a-ndroid.com/category/flashing/acer

  3. berita prediksi bola says:

    berita bola on http://berita-prediksibola.com
    prediksi bola on http://berita-prediksibola.com
    berita prediksi bola on http://berita-prediksibola.com

  4. tempat wisata di singapura says:

    Tempat wisata di singapore on
    http://tempatwisatadisingapore2.blogspot.com
    Tempat wisata di singapura on
    http://tempatwisatadisingapore2.blogspot.com
    Wisata singapura on http://tempatwisatadisingapore2.blogspot.com

  5. dompet pria kulit pari says:

    Dompet pria kulit pari on http://www.paridjogja.com
    Dompet wanita kulit pari on http://www.paridjogja.com
    Dompet kulit ikan pari on http://www.paridjogja.com

  6. Gritton says:

    bikin kecanduan terus menerus coba saja bos mengesankan konsumen
    http://ironsteelcenter.com/ konstruksi hemat sangat digemari dan terkenal
    http://ironsteelcenter.com/category/besi-baja-wf-iwf-wide-flange-beam-ss400-a36 aneka macam jenis ukuran full dijamin

    http://ironsteelcenter.com/category/besi-baja-h-beam-channelh-kanalh-ss400-a36 paling hot memikat konsumen

    http://ironsteelcenter.com/category/besi-wiremesh-wermesh-m4-m5-m6-m7-m8-m9-m10-m11-m12-m13-m14-m15-m16 bahan berkwalitas kalo cek disini murah
    http://www.pusatbesibaja.co.id/ mending cek disini yang sudah terpercaya murah meriah belanja bergairah

    http://ironsteelcenter.com/category/besi-baja-behel-beton-polos-ulir-sni-is-psi-master-ms-krakatausteel-ks-dp-delcoprima-pas-ji-ksc-ais-cs-ksty-ksi-jca-as-bjku-sii-hs-bjtd40-bjtp24 diobral semua coba langsung saja

    http://ironsteelcenter.com/category/besi-baja-cnp-kanalc-channel-full-sni-pul berkelas dunia paling populer

    http://ironsteelcenter.com/category/besi-unp-channel-kanal-u-master-kayafit-ks-eq-ss400-a36-stainless-stenliss-stainlis-stainles-stenlis-sus304-ss201-aisi310-316-alumunium-almunium-tembaga besi baja pusatnya besi baja telepon saja kami langsung

    http://ironsteelcenter.com/category/besi-baja-plat-pelat-plate-eser-kapal-hitam-putih-coil-sphc-spcc-ss400-a36-stainless-stenliss-stainlis-stainles-stenlis-sus304-ss201-aisi310-316-alumunium-almunium-tembaga disini yang terbesar dan terpercaya potongan
    diskonnya banyak
    http://ironsteelcenter.com/category/besi-baja-siku-lokal-imoprt-ispat-master-ks-eq-ss400-a36-stainless-stenliss-stainlis-stainles-stenlis-sus304-ss201-aisi310-316-alumunium-almunium-tembaga-kuningan dari kami untuk anda yang termurah sangat digemari dan
    terkenal
    http://ironsteelcenter.com/category/pipa-besi-hitam-medium-sch-schedule-40-80-a53-seamless-welded-wiremesh-wermesh-cakar-ayam-m4-m5-m6-m7-m8-m9-m10-m11-m12-ss400-a36-stainless-stenliss-stainlis-stainles-stenlis-alumunium-tembaga-sus304 belanja disini bikin
    perusahaan untung banyak
    http://ironsteelcenter.com/category/besi-baja-plat-kapal

  7. Chochrek says:

    semua bisa diatur langsung kunjungi hubungi kami bos
    http://www.jualbesibetonhargapabrikmurah.com kami gak bikin rugi belanja kami melayani anda sepenuh hati
    http://ironsteelcenter.com/category/besi-hollow-hitam-galvaniz kami yang terbaik dari yang terbaik ini bukan omong kosong
    http://ironsteelcenter.com/category/baja-ringan kami paling murah! ajib pokonya
    http://ironsteelcenter.com/category/bondek anda akan kaget cuma disini yang ada
    http://ironsteelcenter.com/category/spandek gak ada matinya mau bukti langsung?

    http://ironsteelcenter.com/category/stainless-steel-ss-sus-304-210-316-310-301-stenlis siap dan readystock mari cek sama – sama
    http://daftarhargabesibaja.blogspot.com/ pengen yang murah? siap dikondisikan

    http://daftarhargabesibaja.blogspot.com/2016/03/daftar-harga-besi-h-beam-baja-terbaru.html calling aja langsung kami andalannya

    http://daftarhargabesibaja.blogspot.com/2016/03/daftar-harga-besi-wf-baja-terbaru-per_25.html ini bombastis fantastis dapatkan disini

    http://daftarhargabesibaja.blogspot.com/2016/03/daftar-harga-besi-plat-bordes-baja.html besi baja pusatnya besi baja diobral semua

    http://daftarhargabesibaja.blogspot.com/2016/03/daftar-harga-besi-siku-baja-terbaru-per.html mau cari apalagi bos ? anda mencari ini?
    http://www.pusatbesibajamurah.com/

  8. Camaj says:

    buktikan saja langsung buktikan buktikan ! hanya disini yang ada
    http://www.pusatbesibajamurah.com/besi-baja-h-beam/ diantara yang lainnya kami melayani anda sepenuh hati
    http://www.pusatbesibajamurah.com/besi-baja-plat/ disini hanya memberikan yang berkwalitas ukuran full dijamin
    http://www.pusatbesibajamurah.com/besi-baja-wf/ kami beri murah sekali harga paling murah dipasaran
    http://www.pusatbesibajamurah.com/besi-beton/ babad tuntas ! anda akan berbelanja terus menerus
    http://www.pusatbesibaja.com/ super terjangkau bombastis!
    http://www.pusatbesibajamurah.com/besi-kanal-c-cnp/ kami meringankan biaya anda paling yahut di indonesia
    http://www.pusatbesibajamurah.com/besi-kanal-u-unp/ memberi bukti bukan janji kami andalan semua
    http://www.jualbesibajamurah.com/ paling direkomendasikan kami lelang murah

    http://daftarhargabesibaja.blogspot.com/2016/03/daftar-harga-besi-plat-baja-terbaru-per.html kami suguhkan yang termurah mana ada yang seperti perusahaan ini

    http://daftarhargabesibaja.blogspot.com/2016/03/daftar-harga-besi-beton-baja-terbaru.html tanpa basa basi kami berikan murah murah banget

    http://daftarhargabesibaja.blogspot.com/2016/03/daftar-harga-besi-kanal-c-cnp-baja.html super terjangkau siap dikondisikan

    http://daftarhargabesibaja.blogspot.com/2016/03/daftar-harga-besi-kanal-u-unp-baja.html