Upgrading the Windows AIK for Configuration Manager 2007 SP1

Before beginning the upgrade process to Configuration Manager 2007 SP1, the Windows AIK 1.0 should be uninstalled from the SMS Provider computer for the site to allow SP1 Setup to install Windows AIK 1.1 to support SP1 OSD WIM images.

If the Windows AIK 1.0 is not uninstalled prior to beginning SP1 Setup, and a PXE service point is installed in the site running the Windows Deployment Services (WDS) Server service, the upgrade might fail and result in an unexpected restart and post-upgrade SMS Executive service crashes.

The following information has been added to the documentation libary for Configuration Manager 2007, but we won't be able to publish it to the Web until we refresh the documentation libary when Configuration Manager 2007 R2 is released. In the meantime, I'm making this post to give you the information that you need to successfully upgrade Configuration Manager 2007 sites to SP1 and troubleshoot an issue that you might encounter.

Because Configuration Manager 2007 SP1 sites require Windows AIK version 1.1 to be installed on the SMS Provider computer, the Windows AIK must be upgraded to version 1.1 from version 1.0 during primary site upgrades to Configuration Manager 2007 SP1. If a PXE service point site system has not been installed for the site to be upgraded, Configuration Manager 2007 SP1 Setup will automatically upgrade the Windows AIK 1.0 installation on the SMS Provider computer to version 1.1 during the upgrade process. However, if a PXE service point has been installed for the site to be upgraded, the Windows AIK should be manually uninstalled from the SMS Provider computer for the site before beginning service pack installation. If the Windows Deployment Services (WDS) Server service is running, and has the wimgapi.dll file is in use, an unexpected restart can occur while upgrading the site to Configuration Manager 2007 SP1.

For more information about troubleshooting unexpected system restarts during Configuration Manager 2007 SP1 Setup, see Troubleshooting Configuration Manager 2007 SP1 Setup.

If a PXE service point site system is installed on a computer other than the SMS Provider computer for a site, the wimgapi.dll file used by PXE service point components is not updated to the newest version. Because the updated wimgapi.dll file version is required for Configuration Manager 2007 SP1 PXE service points, operating system deployments using the remote PXE service point will fail until the file is replaced with the new version.

The following procedures can be used to upgrade the Windows AIK during site upgrades to Configuration Manager 2007 SP1 when a PXE service point site system has been installed for the site.

To Upgrade Windows AIK When a PXE Service Point Site System Role is Installed on the SMS Provider Computer for a Site

1. On the computer hosting both the PXE service point and SMS Provider site system roles for the site to be upgraded, manually uninstall Windows AIK 1.0 from Add or Remove programs and restart the operating system to complete the uninstallation.

2. Stop the Windows Deployment Services (WDS) Server service. At a command prompt, enter the following command to stop the service: net stop WDSServer and run Configuration Manager 2007 SP1 Setup to upgrade the site and allow Windows AIK 1.1 to be installed.

3. After the site has been successfully upgraded, restart the Windows Deployment Services (WDS) Server service. At a command prompt, enter the following command to start the service: net start WDSServer.

To Upgrade Windows AIK Files on Remote PXE Service Point Site Systems After Configuration Manager 2007 Service Pack 1 Installation

1. On the computer hosting the PXE service point site system role, stop the Windows Deployment Services (WDS) Server service. At a command prompt, enter the following command to stop the service: net stop WDSServer.

2. On the PXE service point computer, navigate to the .\sms\wim directory and run the wimgapi.msi file to install the new version of wimgapi.dll.

3. After the successfully upgrading wimgapi.dll to the correct version, restart the Windows Deployment Services (WDS) Server service. At a command prompt, enter the following command to start the service: net start WDSServer.

Already tried to upgrade to Configuration Manager 2007 SP1 without following the above procedures? You might have encountered some unexpected restarts and had some SMS Exec service crashes. Here’s how to fix them:

Configuration Manager 2007 SP1 Setup May Cause Unexpected Restarts

If a PXE service point has been installed for the site to be upgraded, the Windows AIK should be manually uninstalled from the SMS Provider computer for the site before beginning service pack installation. If the site server being upgraded has the Windows Deployment Services (WDS) Server service running, and the wimgapi.dll file is in use, an unexpected restart can occur because Windows AIK 1.1 installation requires a system restart to replace this file. Additionally, after the computer restarts, the SMS Executive Configuration Manager Service might fail repeatedly.

Solution

The following procedure can be used to prevent further unexpected restarts during the SP1 upgrade and troubleshoot SMS Executive service failures.

To prevent further unexpected restarts during the SP1 upgrade and troubleshoot SMS Executive service failures

1. Manually uninstall the failed Windows AIK 1.1 installation from Add or Remove programs and restart the computer.

2. Stop the Windows Deployment Services (WDS) Server service. At a command prompt, enter the following command to stop the service: net stop WDSServer.

3. Determine if the SMS Executive service is failing by reviewing the contents of the .\<Configuration Manager Installation Directory> \Logs directory for the presence of a CrashDumps folder. If this folder exists, check for sub-folders created after the unexpected restart.

4. If subfolders were created in the CrashDumps directory after the unexpected system restart, navigate to the .\ <Configuration Manager Installation Folder> \inboxes\hman.box directory and delete any files present with a .ct2 file extension.

5. Run Configuration Manager 2007 SP1 Setup to upgrade the site and allow Windows AIK 1.1 to be installed.

6. After the site has been successfully upgraded, restart the Windows Deployment Services (WDS) Server service on the SMS Provider computer. At a command prompt, enter the following command to start the service: net start WDSServer.

 ~Jeff