KB: How to Enable Automatic Crash Dump Generation in Microsoft Application Virtualization

  • Article

hotfixHere’s a new Knowledge Base article we published today. This one walks you through how to create a crash dump in Microsoft Application Virtualization should you ever need to do so as guided by a Microsoft support engineer:

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Symptoms

This article describes how to enable automatic crash dump generation for Microsoft Application Virtualization (App-V) 4.5 and 4.6 clients. This method has the advantage of using functionality already built in to the product, so no additional software is required to be installed. Note that enabling the registry keys below will potentially generate a number of large files in the Dumps folder; carefully monitor servers or desktops where this option has been set for disk usage. This should normally be done under the guidance of a Microsoft Support professional.

Resolution

To enable automatic crash dump generation, create the following registry value:

32-bit systems:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SoftGrid\4.5\Shared\exceptions

64-bit systems:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\SoftGrid\4.5\Shared\exceptions

Value: GenerateDumps

Type: REG_DWORD

Data: 1 to enable mini-dumps, 0 to disable (default value; uses WER or Dr. Watson)

Restart the Application Virtualization Client service (sftlist) to enable the setting.

More Information

Other values under this key:

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For the most current version of this article please see the following:

2690495 : How to Enable Automatic Crash Dump Generation in Microsoft Application Virtualization

J.C. Hornbeck | System Center & Security Knowledge Engineer

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