Leading Banks Back into the Black

Like many other industries, banking embraced online and mobile channels to enable customers to take control of when, where and how they interact with their banks.  However, the proliferation of online and mobile channels has presented significant technology challenges. For decades, the industry has focused on lowering the cost per transaction –  but to be…

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Powering Mission-Critical Operations in the Financial Services Industry at Sibos 2011

Perhaps no one has a keener understanding of the need for mission-critical applications than the attendees of Sibos, one the world’s largest gatherings of financial services executives, being held this year in Toronto.  In fact, Microsoft has a significant presence at Sibos, where we’re showcasing our long-term commitment to support mission-critical operations in the financial…

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CRM Collaboration – Microsoft, Accenture and Avanade team up to deliver value for customers

Accenture, Avanade and Microsoft are collaborating to create compelling CRM solutions for the financial services industry on Microsoft technology. For more than 10 years, we have delivered business and technology solutions to help our customers create more efficient and effective IT infrastructure, enable global collaboration, and develop and manage applications. One area in which we are powerhouse players is…

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Planning for Success (both yours, and ours)

The market for sales performance management (SPM) solutions is expanding exponentially every year. Putting it broadly, post-recession businesses are not only focusing on what the new ground rules for success are, but how they can reset their sales capacities to meet those expectations. In short, people are planning for success, and want to make sure…

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Work Without Walls to Help Business Continuity

Roadblocks to business continuity come in all shapes and sizes – natural disasters that threaten to close businesses for weeks, difficulty attracting and retaining productive and efficient employees, or simply the inability to gain access to information or collaborate with coworkers thousands of miles away. Through implementing social collaboration technologies, organizations maintain business continuity, attract…

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Are Your High-Value Clients Seeking a Better Advisory Relationship?

This guest post is written by Microsoft Partner Customer Effective, consultants and solution implementors serving mid-market and enterprise organizations worldwide. Recently, Cerulli Associates Inc. conducted research on 400 affluent households with investment portfolios of at least $10 million. InvestmentNews got a sneak peak at the report, which is entitled “Cerulli Special Quantitative Update: Investors in…

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Five Top Technology Trends for the U.S. Insurance Industry in 2011

Technology is certain to continue changing the way insurance firms operate, communicate and relate to their customers and each other.  Over the coming months, watch for these five trends to make a particular impact on the U.S. insurance industry: 1. Mobility – Sales and Service in Motion Insurers are setting strategies to take advantage of…

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Incentive Compensation, Regulation and Financial Institutions – Is There a Path Forward?

Bonus and incentive compensation is under increasing scrutiny as the SEC and bank regulators determine the rules on performance-based compensation.  Yet, financial institutions must reward their top employees to retain their best people and deliver the results their shareholders demand. According to Reuters, “The latest proposal from the SEC would require brokers, dealers and investment…

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An Evening of Innovation...

Last week financial services media and analysts experienced the latest technology solutions for banking, capital markets and insurance companies. During the inaugural Financial Services Technology Showcase, hosted at the Microsoft New York City office, Colleen Healy, general manager, Financial Services Group at Microsoft, discussed four trends that Microsoft currently sees for the financial services industry:…

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Financial Services Technology Showcase LIVE FEED

**This concludes the live blogging. Stay tuned to this site for videos and recaps from tonight’s event.   UPDATE: 2/24, 6:15 p.m. Colleen Healy concludes her remarks to the audience and opens the reception to mingling and conversations.   UPDATE: 2/24, 6:11 p.m. Colleen Healy retakes the floor and introduces the four themes that Microsoft…

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