Guest comment: What’s in-store for retail?

This article appeared in Internet Retailing Magazine Although online may have grabbed the headlines in recent years, the bricks and mortar store still has a vital role to play in the retail landscape. Because while today’s savvy consumers may research products online or chat with their social networking friends about what’s hot and what’s not,…

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CRM Collaboration – Microsoft, Accenture and Avanade team up to deliver value for customers

Accenture, Avanade and Microsoft are collaborating to create compelling CRM solutions for the financial services industry on Microsoft technology. For more than 10 years, we have delivered business and technology solutions to help our customers create more efficient and effective IT infrastructure, enable global collaboration, and develop and manage applications. One area in which we are powerhouse players is…

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Taking advantage of CRM

This article appeared on ConnectingIndustry.com Rakesh Kumar, global industry product director of manufacturing for Microsoft Dynamics ERP, looks at how manufacturers can derive competitive advantages using customer relationship management (CRM). Customer relationship management (CRM) means different things to different companies and to individuals within the company. Companies in different industries also perceive CRM in avariety of…

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Dynamics CRM Enables Increased Transparency For Private Equity Firms

This guest post is written by Microsoft Partner Customer Effective.  Notwithstanding the financial crisis, Private Equity is still a heavily favored asset class of institutional investors, such as sovereign wealth funds, pension funds, and endowment funds, and individual accredited investors based on its expected low correlation to other asset classes and its expected attractive returns….

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Microsoft Dynamics CRM 2011 available for download

Microsoft this week announced that Microsoft Dynamics CRM 2011 has been released for customer download. With a single multitenant code base across cloud and on-premises deployment models, Microsoft Dynamics CRM 2011 delivers the Power of Productivity to sales, service and marketing organizations worldwide. Microsoft Dynamics CRM 2011 provides customers and partners with a wide range…

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A Look Back at Microsoft Global Energy Forum 2011: Collaboration, Communication and Cloud Computing

This year’s Microsoft Global Energy Forum was a great success, with approximately 800 oil and gas industry thought leaders converging in Houston on Tuesday, January 18, to learn about industry best practices and new technology trends. Craig Hodges, Microsoft’s general manager of U.S. Manufacturing and Resources, kicked-off the event with a morning keynote, introducing attendees…

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Microsoft Dynamics CRM Online Has Arrived

Today, Microsoft is excited to announce the worldwide availability of Microsoft Dynamics CRM Online, as well as the February 28th availability of Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments. With Microsoft Dynamics CRM Online, businesses can use the same powerful Microsoft Dynamics CRM 2011 software, but as a cloud service, with access anywhere…

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