How an Architect Helped Accelerate Adoption of New Ways of Working (Delivery Documentary)

Delivery Documentaries are a behind the scenes look at how our Architects in the field perform Value Realization activities for customers. The documentaries are raw and real, and the purpose is to share what actually happens on the ground. They are always a learning opportunity, and we hope that over time we can help bridge…

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How an Enterprise Architect Helped a Rural University Meet Value Metrics (Delivery Documentary)

Delivery Documentaries are a behind the scenes look at how our Enterprise Architects (EAs) in the field perform Value Realization activities for customers. The documentaries are raw and real, and the purpose is to share what actually happens on the ground. They are always a learning opportunity, and we hope that over time we can…

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How an Enterprise Architect Measures Value Realization in the Public Sector (Trends and Insights)

How do we measure value and value realization in the public sector? Public projects are typically conducted for the benefit of social welfare, quality of life, citizen safety, or other dimensions that can be difficult to quantify in the traditional sense of ROI. This post, drawn from a paper by Stephen Kell, presents ideas about…

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How an Enterprise Architect Used Change Management Tools to Diagnose Business Problems (Trends and Insights)

A number of change management tools and models are not only useful when transforming a business or landing a project, but also in understanding why some businesses don’t operate effectively. Two very important aspects of improving business in general and business transformation involve focusing on awareness and desire: to improve employee awareness of ways to…


12 Tips for Building Rapport with Business Leaders (Trends and Insights)

How do you build relationships with business executives? Often times your opportunity to shift from a fleeting, impersonal relationship with a senior business decision maker (BDM) to a more direct relationship stems from what you can do to build rapport and curiosity in a few unplanned moments. For Microsoft Enterprise Architect Ron Lamb, the “win”…


How an Enterprise Architect Uses Business Strategy to Drive Business Capability Development (Trends and Insights)

In the prior post, “Driving Business Transformation through Business Capabilities (Trends and Insights),” we discussed using business capabilities to support strategic business transformation. Here we’ll present more information about identifying and clarifying strategic objectives, and organizing clusters of capabilities within a strategic technology portfolio that also addresses infrastructure, team, data, and processes. This article is…


Driving Business Transformation through Business Capabilities (Trends and Insights)

This post is the first in a series about using business capabilities to support strategic business transformation. Upcoming posts will discuss more details about strategic planning, and building technology portfolios to meet business objectives. This article is based on the observations of Atul Totre, who has helped many organizations define strategy, assess business capabilities, and…


How an Enterprise Architect Helped Develop a Strategy for Information Protection (Delivery Documentary)

Delivery Documentaries are a behind the scenes look at how our Enterprise Architects (EAs) in the field perform Value Realization activities for customers. The documentaries are raw and real, and the purpose is to share what actually happens on the ground. They are always a learning opportunity, and we hope that over time we can…


How an Enterprise Architect Helps IT Innovate for Business (Trends and Insights)

Innovation is hot. There are a huge number of articles about being innovative; every company wants to think of itself as innovative; consultants warn us that only innovative companies will survive and grow. But what is innovation, and how can IT participate in a central and valuable way? This post, written by Stephen Kell, explores…


Successful CIOs Help Build Relationships: Examples (Trends and Insights)

In the prior post “Six Keys to Succeeding in the Changing Role of Enterprise CIO (Trends and Insights),” we summarized observations and experiences from a group of Microsoft Enterprise Architects about what differentiates successful CIOs from those that don’t do so well. Here we’ll present brief examples of CIOs attempting to manage their organizations and…