Call Queues and Auto Attendant trainings updated for General Availability

Tim Tetrick   Hello Microsoft Partners, I hope everyone saw the news from last week that the Skype for Business Cloud PBX calling features Auto Attendant and Call Queues are now generally available.  These two features were previously available via Public Preview at www.skypepreview.com but have now been officially released.  You can read more in…

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Office Go-to-Market (GTM) Guide for ISVs

Todd Sweetser Hi Cloud Partners!  I know that many of you out there may have an ISV side to your practice, or perhaps you are thinking of developing one to help give you some great value added capabilities.  With that, this came across my desk and I wanted to share it with you as a…

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Partner Online Technical Training Available at No Cost

Jeff Stoffel   Where do I go to get more information or training on __________ (fill in the blank) is one of the more common questions I hear from partners.  For this reason I always like to highlight upcoming technical training opportunities.  Below is list of upcoming technical trainings designed to boost transformation to the…

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New Cloud PBX Auto Attendant (Preview) and Call Queues (Preview) Training

Tim Tetrick   Hello Microsoft Cloud Partners, I know many of you are excited about the new Cloud PBX service that is included in the Office 365 E5 plan and can be added on to existing E1 and E3 Plans.   Cloud PBX is Microsoft’s technology for enabling call control and PBX capabilities in the Office…

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Microsoft Teams–The Chat Based Workspace in Office 365

Garrett Bundy     Hello Partners! Today is an exciting day at Microsoft as we have now announced publicly Microsoft Teams with Office 365.  This helps to fill a gap that was a highly requested functionality of being able to have persistent chat with Skype, but it does more than that.  It can integrate with…

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Skype for Business Online Network Assessment Tool

Todd Sweetser   Good day cloud partners!  Came across this new tool to assist with scoping out network performance with Skype for Business Online.  Between the built in Voice over IP as well as the PSTN Calling functionalities it can sometimes be important to be confident in the network’s capability to handle the traffic.  …

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Upcoming Training Opportunities for Partners

Todd Sweetser Hi Cloud Sellers!  Wanted to pass along some Microsoft Cloud solution training offerings that are available, both short term and in the next couple of months. First, some trainings that are occurring this week: Grow and Manage Your Business with Azure Internal User Rights– Level 200:  Scenarios Internal Use Rights cloud services and…

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Skype for Business for Mac client available in Public Preview!

Todd Sweetser Hi Cloud Partners! A fairly common ask we receive is “when will the Lync for Mac client get updated to the Skype for Business client on the Apple Mac platform?”  The first step to get this is now available as a Public Preview.  Partners and customers can obtain access to the preview by…

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Skype for Business Online Licensing Resource

Todd Sweetser With all of the recent updates to Skype for Business Online there may be many questions about how it is licensed and what capabilities can be utilized based on what SKU was purchased.  I recently found this new resource that can help clear much of this information up. The page is titled “Skype…

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Office 365 E5 and Skype for Business Resources on Drumbeat!

Todd Sweetser Hi Cloud Sellers! Wanted to make you aware of some new resources that are available on the Office 365 Drumbeat portal focused on the upcoming Office 365 portal for partners.  For those not familiar with Drumbeat,  you can learn about proven sales best practices, programs, tools, and market insights. Then take advantage of…

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Skype for Business Online Academy – No Cost Partner Webcasts

Onur Dogruoz Valued Partners, Microsoft Partner Technical Services team just announced two Skype For Business Online webcasts. With the new Office E5 suite around the corner, these “free” webcasts are critical for your technical teams to better understand the key capabilities coming to the market and will help you to uncover new opportunities. The Skype…

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Free eBook! Skype for Business User Tips & Tricks for Anyone!

Todd Sweetser I came across this excellent resource and felt it would be a great tool for your toolbox when working with customers.  It has a plethora of tips and tricks around utilizing  Skype for Business!  The goal of course is to get folks consuming the services, and this grouping of tips can give you…

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New Skype for Business services recently announced in Preview

Tim Tetrick I was very excited to see the announcement a couple days ago of some new Skype for Business services that are now available in Technical Preview.  One of the most frequent questions I get from partners is “When is Skype for Business Online (formally Lync Online) going to support native voice/PSTN calling?”.  I’m…

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Office 365 Workload-Specific Admin Roles

Tim Tetrick I was excited to see that workload-specific admin roles is rolling out to Office 365 tenants starting today.  This feature gives the ability to assign workload-specific service administrator roles to your organizations IT administrators for Exchange Online, SharePoint Online and Skype for Business Online.  For example, an Exchange admin will no longer require…

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Skype for Business Update

Tim Tetrick Hello Partners, With all the changes and excitement around Skype for Business recently, I wanted to take a moment and provide an update on the current status of Skype for Business and also talk about some of the exciting new features we can look forward to this year. As I’m sure you’ve probably…

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