Get your presales and deployment questions answered with the updated Top Partner Product Questions page!

Todd Sweetser Hi Cloud Partners!  Check out the recently updated Top Partner Product Questions page, designed as a self-help resource to guide partners through the presales and deployment stages of their projects. Partners will find answers to frequently asked questions as well as helpful documentation and resources, so they no longer have to contact Microsoft…

0

Microsoft Demos (demos.microsoft.com)

Tim Tetrick   Hello Microsoft Cloud Partners! Microsoft Demos (demos.microsoft.com) provides great capabilities for partners to be able to demonstrate Microsoft products and services to their customers and prospects. It can also be leveraged as a great learning resource for helping you and your teams get up to speed on new products and technologies. I…

0

PCI Compliance

Q (from Olawale): I have a customer that is going through some PCI compliance issues in that they are being hit with fines for non PCI compliance. They are looking at either upgrading their Exchange environment or moving to Office 365. I want to get them on an E3 subscription. I want to know if…

0

Dynamics CRM Online Access from Multiple Countries

Q: (from Tom) Does CRM allow for a database to be replicated/synchronized to multiple locations automatically, and then provide the end-user with a connection to the database location that would provide the best performance based on where the person is located? A: The short answer “Yes”. I did a Bing search on “CRM Online multi…

0

Helping Customers Plan The Journey from SFB to Teams

As part of the Intelligent Communications vision to deliver smarter messaging, calling and meeting experiences, we’re building Skype for Business capabilities into Teams. But what does this mean for your customer’s specific journey, and how can you help? Join this webinar hosted by Bryan Nyce, Principal PM Manager at Microsoft to learn the latest messaging…

0

Microsoft Next Up Exam Prep for Managing Office 365 Identities & Requirements and Enabling Office 365 Services

Tim Tetrick   Microsoft Next Up is a structured step-by-step exam prep course spanning a 5-week period that will remove roadblocks and set you up for success in achieving certification for one of these exams: 70-346: Managing Office 365 Identities and Requirements Course starts February 26, 2018 Exam Day March 26, 2018 70-347: Enabling Office…

0

Microsoft Next Up Exam Camp

Tim Tetrick   The smartest path to Microsoft certification Microsoft Next Up is a step-by-step exam camp that removes roadblocks, and sets you up for success. Join us for a 5-week online learning journey and Exam Day to prepare for either of these Microsoft certification exams: 70-346: Managing Office 365 Identities and Requirements Course starts…

2

Teams as the new Skype for Business client

Q: (from Janice) We are developing an Enterprise Telecommunication practice to augment our Office 365 business. What is happening with Skype for Business? Should we hold off until the dust settles? A: You are obviously referencing some of the announcements that have come out of Envision and Ignite this week. Specifically the announcement that we…

0

Forms in Preview for Office 365 Commercial Customers

  Garrett Bundy For quite some time now our Education customers have had access to the service called Forms. Forms allows you to create surveys, polls and quizzes that can collect data from both internal employees as well as external customers and vendors. We are pleased to announce that this functionality is now available, in…

0

Exchange Online Backup & Recovery

Q: (from Megan) It’s my understanding that there is no way to restore an Exchange Online mailbox back to a certain point in time natively in Office 365 and that you would need a third party tool for this.  Is that correct?   A: Exchange natively is set for 14 day retention for deleted items….

0

Office 365 ROI Tool

Q: (from Neal) Hello. I hope all is well. I am trying to find, what I recall as being, an Excel workbook that helped partners calculate a customers ROI for Office 365. I know MS has an  online calculator that is highly simplified, but I need something a bit  more detailed. Are you aware of…

0

Can I change my onmicrosoft.com domain name?

Q: (from Janelle) Reaching out to you guys to find out if you know for sure if I can or cannot change a client’s onmicrosoft.com initial tenant domain. We have a client whose initial tenant domain is spelled wrong….wasn’t a problem until now because they’re starting to use more features like sharepoint.  yyyyyy.onmicrosoft.com…should be zzzzzz.onmicrosoft.com…

1

Support for Access Web Apps in SharePoint Online Going Away

Q: (from Megan) Is there a good Microsoft resource with more information on the removal of Access Services from SharePoint Online?  My understanding is that no new Access apps can be created, but I’m trying to confirm whether or not my client that houses their tables in SharePoint Online and accesses them via Access 2016…

0

Newly available Office 365 Advanced Security and Compliance solutions campaign

Todd Sweetser Hi Cloud Partners!  Came across this new set of partner resources that revolve around a very valuable topic, Office 365 Security and Compliance.  This can be used to help you expand your practice and bring some visibility into some of the value added solutions that Office 365 offers around security. Damaging publicity. Costly…

0

Outlook Customer Manager Now Rolling Out

Garrett Bundy Hello Partners!   For quite some time now SMB customers have been looking for a way to leverage the functionality that was part of the solution called Business Contact Manager.  BCM has not been available or supported for some time now.  In it’s place we are now rolling out the Outlook Customer Manager…

0

MileIQ: Another Office 365 Benefit

Q: (from Jeff) How do I find out which O365 plans include MileIQ? It would be nice if there was more info…  A: Well this caught me by surprise. Frankly, we’ve owned the company for almost 18 months and I nor my peers even knew about the acquisition. Microsoft has acquired Mobile Data Labs Further…

0

Updated Partner Readiness Webcasts on Office 365 Enterprise E5

East Region SMB Techcast WHAT: Office 365 E5!  Auto-Attendant, Call Queues!  But wait, there’s more! WHEN: 4/20 @ 11:00 AM EST Now that the Skype for Business Cloud PBX can deliver the needed Auto-Attendant and Call Queues, it’s time to revisit what voice and collaboration solutions Skype for Business Online can now provide in some…

0

Significant Update to Advanced Threat Protection

Garrett Bundy Hello Partners! Earlier this week we announced some pretty significant (and cool) feature updates for Office 365.  Office 365 Threat Intelligence, Office 365 Advanced Data Governance and then what I think is the coolest are the updates to the Advanced Threat Protection service!  Let’s take a look at each of these in a…

0

Call Queues and Auto Attendant trainings updated for General Availability

Tim Tetrick   Hello Microsoft Partners, I hope everyone saw the news from last week that the Skype for Business Cloud PBX calling features Auto Attendant and Call Queues are now generally available.  These two features were previously available via Public Preview at www.skypepreview.com but have now been officially released.  You can read more in…

0