Register today for the U.S. SMB Customer Lifetime Value Academy!

Todd Sweetser Good day Cloud Partners!  Do you want to maximize your revenue generating potential and loyalty with your existing customers?  What is the cost to your business of not maintaining your customers?  In a cloud business model, it is no longer just about the deal or the initial sale, it is about customer lifetime…

0

Build new web and mobile solutions for your customers with Microsoft PowerApps and Microsoft Flow

Todd Sweetser   Hi Cloud partners!  Wanted to share some information on an upcoming training opportunity! Have started to receive questions from many of you regarding PowerApps and Flow….   Microsoft PowerApps and Microsoft Flow are two new services from Microsoft that provide opportunities for you to bring new productivity solutions to your customers.  These…

0

Customer Immersion Experience (CIE) Bootcamps!

Todd Sweetser Hi Cloud Sellers!  The Office 365 Customer Immersion Experience continues to be a powerful tool to give partners the tools and skills to allow customers to sell themselves on the value that the Microsoft platform could deliver for their business.  Many partners use these events to help close deals and expand solution usage…

0

Advisor to CSP Transitions and avoiding the Lose Access to Office 365 emails that can follow

Todd Sweetser Hi Cloud Partners! We know that many partners are taking a serious look at the Cloud Solution Provider program as an avenue to procure and manage your Microsoft cloud customers, be it Office 365, CRM Online, Enterprise Mobility Suite and/or Azure.  There are many benefits to this program, ultimately about giving you as…

0

Build Your Office 365 Practice

Jeff Stoffel We are full swing into our SMB Live event series – Build Your Office 365 Practice.  This event provides details on getting set up with the fundamentals of building a cloud practice with Office 365, Microsoft's leading cloud suite.  We cover how to make money and discover your options for selling Office 365…

0

Recommended Telephony Devices for Skype for Business

The launch of the E5 suite of Office 365 and the PSTN calling functionality being built-in to Microsoft solutions has generated a lot of excitement.   Our customers excited about all the new capabilities, but more importantly I am hearing from all our partners about the new solutions they are able to offer their customers.  It…

0

Skype for Business Online Licensing Resource

Todd Sweetser With all of the recent updates to Skype for Business Online there may be many questions about how it is licensed and what capabilities can be utilized based on what SKU was purchased.  I recently found this new resource that can help clear much of this information up. The page is titled “Skype…

0

Office 365 E5 Resources to Help Grow Your Business

As many of you are aware today, we officially announced the Office 365 E5 SKU.  This really provides a whole new set of technical capabilities to Office.  You can read about some of the fantastic changes here: Office 365 brings significant new value to business customers worldwide  More importantly this provides some great opportunities for…

0

Resources available to help with Office 365 upsell scenario from Exchange Online!

Todd Sweetser Hi Cloud Sellers! How many of your customers have purchased and are using the standalone Exchange Online Plan 1 SKU?  Did you know that for $1.00 per user per month more they can get access to the entire suite of services with the Business Premium plan?  This includes 1TB of OneDrive for Business…

0

Office 365 E5 and Skype for Business Resources on Drumbeat!

Todd Sweetser Hi Cloud Sellers! Wanted to make you aware of some new resources that are available on the Office 365 Drumbeat portal focused on the upcoming Office 365 portal for partners.  For those not familiar with Drumbeat,  you can learn about proven sales best practices, programs, tools, and market insights. Then take advantage of…

0

Office 365 Things You Need to Know: Office 365 Migration Tools and Services

So you have just landed your first customer for Office 365 including your managed services. Congratulations and Thank you! Now what?!?!  Well most likely it is time to get your customer’s tenant up and running then begin performing the actual migration.  So, where do you turn, what resources do you need and what resources do…

3

Office 365 Things You Need To Know: Excel 2016 Changing How You Work With Data

In Microsoft Office 2016 we have made a lot of enhancements in the products, especially in Excel 2016!  There are a ton of great features and you can read about them here: What's new in Excel 2016 for Windows.  For today’s post I will show you some of the great things Excel 2016 can do…

2

Business is better with Office 365: Introducing Office 2016 Webcast Q/A

Good afternoon everyone!  Tim, Rob and I had the chance to answer questions on a customer facing webcast: Business is better with Office 365.  Everyone had great questions and I think we typed non-stop for the entire webcast.   I believe the Q/A list provides some insights into the types of solutions and technologies our customers…

0

Office 365 Things You Need To Know: Series Introduction

Ah October…. the crispness in the air, the changing of the leaves and so many more fond memories.  October brings us Halloween, Columbus Day, playoff baseball, football and s'more's.   More importantly this October is going to bring you several things you need to know about Office 365, to help you take your business to the…

1

Office 365 Things You Need To Know Blog Series

Welcome!  We are going to be doing a blog series in October on Office 365 and Office 2016.  The primary goal is to help your business get up to speed on Office 365 and take it to the next level.  We will also cover many other topics to help you grow your business during the…

2

Office 365 Import Service available

Todd Sweetser Hi Cloud Sellers! There is a service now available in preview that can potentially help when the customer has quite a bit of data (either email or files) and a limited connection to the internet.  This is called the Office 365 Import Service. There are two components available, first is related to E-Mail…

0

Microsoft Cloud Roadshow announced!

Todd Sweetser Hi Cloud sellers! Just announced is an live event called the Microsoft Cloud Roadshow.  While not partner focused, is an opportunity to gain some more expertise on all things cloud. From the site: Build your Cloud skills Whether you know your way around the cloud and trying to stay current or are just…

0

Free eBook! Skype for Business User Tips & Tricks for Anyone!

Todd Sweetser I came across this excellent resource and felt it would be a great tool for your toolbox when working with customers.  It has a plethora of tips and tricks around utilizing  Skype for Business!  The goal of course is to get folks consuming the services, and this grouping of tips can give you…

0

Office 365 Service Comparison Web Site

There is a great new site I just learned about to help you navigate the different offerings in Office 365.  The set lets you quickly filter on what your look for.  You can find the site here: Office 365 service comparison Here is what it looks like: The site offers the ability to look at…

2

Office 365 Partner admin mobile app now available

Todd Sweetser Hi Cloud Sellers! Wanted to make you aware of another tool you can use to help perform administration tasks on behalf of your customers while you are on the road.  The new Office 365 Partner admin mobile app is now available for Android and iOS and coming soon for Windows Phone.  This will…

0