Office 2007 End of Life is on the horizon

Todd Sweetser Hi Cloud Partners!  As the cycle of life continues so does the end of extended support for the Office 2007 family of products.  For customers that are using Office 2007 solutions today it is important to make sure they are aware of this milestone.  This can be specially very important for the customers…

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Regional March US SMB Partner Insider call(s) are Friday, March 11th with partner case studies! Attend the call and complete the evaluation to get an entry to win $15 Grand* and JBL Synchros E40BT On-Ear Bluetooth Headphones**!

Todd Sweetser Regional March US SMB Partner Insider call(s) are Friday, March 11th with partner case studies! Attend the call and complete the evaluation to get an entry to win $15 Grand* and JBL Synchros E40BT On-Ear Bluetooth Headphones** If you haven’t already registered, click the link below for your regional call. If you have…

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Recommended Telephony Devices for Skype for Business

The launch of the E5 suite of Office 365 and the PSTN calling functionality being built-in to Microsoft solutions has generated a lot of excitement.   Our customers excited about all the new capabilities, but more importantly I am hearing from all our partners about the new solutions they are able to offer their customers.  It…

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Office 365 E5 Resources to Help Grow Your Business

As many of you are aware today, we officially announced the Office 365 E5 SKU.  This really provides a whole new set of technical capabilities to Office.  You can read about some of the fantastic changes here: Office 365 brings significant new value to business customers worldwide  More importantly this provides some great opportunities for…

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Resources available to help with Office 365 upsell scenario from Exchange Online!

Todd Sweetser Hi Cloud Sellers! How many of your customers have purchased and are using the standalone Exchange Online Plan 1 SKU?  Did you know that for $1.00 per user per month more they can get access to the entire suite of services with the Business Premium plan?  This includes 1TB of OneDrive for Business…

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Office 365 Things You Need To Know: Office 365 Client Update Branches

Onur Dogruoz Hello Cloud Partners, After the release of Office 2016, the way Office 365 clients getting updates have changed. In our blog series, my fellow colleague Todd outlined some resources that you can utilize to get more information on the subject. Please see Todd’s blog here Office 365 Things You Need To Know: Office…

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Office 365 Things You Need To Know: Office 365 ProPlus – Managing User Activations

Todd Sweetser Hi Cloud Sellers! You may be aware that each user of Office 365 ProPlus (and Office 365 Business) can install the Office client on up to 5 (FIVE) workstations.  This is a great benefit of the subscription licensing model! Did you also know that both the user and the administrator can manage these…

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Office 365 Things You Need To Know: Office 2016, When will it be available in Office 365?

Todd Sweetser Hi Cloud Sellers! A very common question we have been hearing since Office 2016 has been released is “when will my Office 365 ProPlus or Business customer receive the Office 2016 client?”  While this should be cut and dry, it is a bit more complex than you would expect.  After some investigating we…

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Office 365 Things You Need to Know: Office Deployment Tool for Click-to-Run

We are at an interesting time in the world of Office 365, a time of transition. We have SKUs like Small Business Premium and MidSize Business retiring. We have a new Office version with the launch of Office 2016 on September 22nd. We have announced a new SKU, the anticipated E5 offering which adds a…

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Office 365 Things You Need To Know: Outlook 2016 and Attachments

Todd Sweetser Hi Cloud Sellers! Office 2016 has released to the wild!  Now we need to learn how it can tame your workflow as you know it today and make your productivity increase with ease! One capability that has been added involves Outlook 2016 and how attachments are handled.   The old method of manually grabbing…

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Office 365 Import Service available

Todd Sweetser Hi Cloud Sellers! There is a service now available in preview that can potentially help when the customer has quite a bit of data (either email or files) and a limited connection to the internet.  This is called the Office 365 Import Service. There are two components available, first is related to E-Mail…

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Free eBook! Skype for Business User Tips & Tricks for Anyone!

Todd Sweetser I came across this excellent resource and felt it would be a great tool for your toolbox when working with customers.  It has a plethora of tips and tricks around utilizing  Skype for Business!  The goal of course is to get folks consuming the services, and this grouping of tips can give you…

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Office 2016 for MAC is Available for Office 365 customers!

Todd Sweetser Hi Cloud Sellers! Office 2016 for MAC has been released and is now available for Office 365 customers!  One of the great benefits of an Office 365 ProPlus or Office 365 Business subscription is that it gives your users access to Office for up to 5 workstations.  This includes Office for MAC.  This…

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Manage Users’ Activations of Office Applications in Office 365

Todd Sweetser Hi Cloud Sellers! A very common ask we receive from partners is “How can we manage the Office applications that users install from an Office 365 subscription?”  This has been a challenge but a new management capability was just released that helps with this scenario! It is now possible to access a listing…

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Common Question: How to hold former employee(s) email?

Todd Sweetser Hi Cloud Sellers! A common question we receive from partners regarding Office 365 Exchange Online is “Can Exchange Online retain emails from employees after they leave the company WITHOUT using an Exchange Online license?” The quick answer is YES!  This would utilize a function called “Inactive Mailboxes.”  It works via the Exchange Online…

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Adding Exchange Online Archiving to Office 365 Business Plans

Q: (from Patrick) Can you add al a carte archiving to any business plan?   A: Using a Bing search: “"Office 365 business" "legal hold"” I found that Exchange Online Archiving can be added to both Business Essentials and Business Premium according to: http://technet.microsoft.com/en-us/library/exchange-online-archiving-service-description.aspx     Steve

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Moving from Office 365 Enterprise E3 to Office 365 Business Premium

Q: (from Greg) Clarify the transition plan – if moving from E3 to Business Premium, what happens to Access and Lync? Does the customer need to uninstall and reinstall Office? Will they be rendered useless?   A: To see the differences between the Office productivity suite included with Office 365 Business and Office 365 ProPlus:…

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