Exchange Online Backup & Recovery

Q: (from Megan) It’s my understanding that there is no way to restore an Exchange Online mailbox back to a certain point in time natively in Office 365 and that you would need a third party tool for this.  Is that correct?   A: Exchange natively is set for 14 day retention for deleted items….

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Exchange Online GAL Segmentation

Q: (from Matt) I have an Office 365 client who has kind of an unusual setup. First, he purchased O365 directly under a non-profit status. Second, he has an on-premise Exchange 2007 server that hosts several (5) separate email domains. We have configured those domains in such a way that they all have their own…

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Resources available to help with Office 365 upsell scenario from Exchange Online!

Todd Sweetser Hi Cloud Sellers! How many of your customers have purchased and are using the standalone Exchange Online Plan 1 SKU?  Did you know that for $1.00 per user per month more they can get access to the entire suite of services with the Business Premium plan?  This includes 1TB of OneDrive for Business…

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Office 365 Things You Need To Know: Office 365 Migration Methods

Jeff Stoffel Earlier in the week we talked about migration decision factors and migration planning.  In this blog I am going to reference the various ways to migrate multiple email accounts to Office 365.  You will quickly see how important the upfront planning and uncovering the decision factors is to help you choose the correct…

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Office 365 Things You Need To Know: Migration Decision Factors

Jeff Stoffel Exchange Online is part of Office 365 and provides a cloud-based messaging solution.  Today we are going to talk about the decision factors you need to uncover in order to plan a migration strategy for your customer. There are many paths to migrate data from an on-premises email organization to Office 365 Exchange…

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Office 365 Import Service available

Todd Sweetser Hi Cloud Sellers! There is a service now available in preview that can potentially help when the customer has quite a bit of data (either email or files) and a limited connection to the internet.  This is called the Office 365 Import Service. There are two components available, first is related to E-Mail…

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Office 365 Service Comparison Web Site

There is a great new site I just learned about to help you navigate the different offerings in Office 365.  The set lets you quickly filter on what your look for.  You can find the site here: Office 365 service comparison Here is what it looks like: The site offers the ability to look at…

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Office 365 Workload-Specific Admin Roles

Tim Tetrick I was excited to see that workload-specific admin roles is rolling out to Office 365 tenants starting today.  This feature gives the ability to assign workload-specific service administrator roles to your organizations IT administrators for Exchange Online, SharePoint Online and Skype for Business Online.  For example, an Exchange admin will no longer require…

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Common Question: How to hold former employee(s) email?

Todd Sweetser Hi Cloud Sellers! A common question we receive from partners regarding Office 365 Exchange Online is “Can Exchange Online retain emails from employees after they leave the company WITHOUT using an Exchange Online license?” The quick answer is YES!  This would utilize a function called “Inactive Mailboxes.”  It works via the Exchange Online…

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Newly updated! Administering Office 365 for Small Business training

Todd Sweetser Hi Cloud Sellers! Wanted to make all aware of a recent update to the Administering Office 365 for Small Business course that is available on the Microsoft Virtual Academy.  This is the third version of this course, updated with the most current Office 365 functionality.  This is presented by Microsoft partners for Microsoft…

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Hybrid Exchange Online and POP

Q: (from Philip) I have a client who is looking to migrate to Office 365. They are currently using POP accounts. Is this possible to run a hybrid environment while still using POP? Hey would like to move 15 out of 75 accounts to Office 365.   A: I believe the preferred solution is to…

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Showcase Office 365 customer solutions with MEC Demo today!

Partners, Are you aware of all of the benefits of the Office 365 MEC Demo platform?  In the past, we’ve blogged several times about the benefits to partners of the MEC Demo platform.  Make sure you are leveraging MEC to tell impactful “stories” and “experiences” to your customers around user productivity, communication and collaboration technologies…

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Office 365 User Experience Demonstration Video

Tim Tetrick Hello Microsoft Cloud Partners! If you’ve ever had a customer or prospect ask to see a demonstration of Office 365 in action, feel free to send them to the video at https://www.youtube.com/watch?v=pvOjXJICCRE (and also embedded below).  It might also be a good watch for those internal folks in your organization that are new…

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Office 365 Partner admin mobile app now available

Todd Sweetser Hi Cloud Sellers! Wanted to make you aware of another tool you can use to help perform administration tasks on behalf of your customers while you are on the road.  The new Office 365 Partner admin mobile app is now available for Android and iOS and coming soon for Windows Phone.  This will…

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FREE Office 365 Practice Accelerator for SMB

Todd Sweetser Hi Cloud Sellers! One of the excellent resources available to partners are the Practice Accelerator series of courses.  Normally they would consume some of your advisory hours allocated to you via Microsoft Action Pack subscription or your competencies.  I wanted to make you aware of an offer to attend the Office 365 Practice…

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Microsoft Virtual Academy Courses on Office 365

Todd Sweetser Hi Cloud Sellers!  Want to make all aware of a training series on the Microsoft Virtual Academy that is focused on Office 365, called Office 365 for IT Pros.  These are mostly 200 level training sessions to help one understand various aspects of Office 365.  They recently posted some excellent sessions around security…

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Office 365 Rainmaker Series- Capitalize on the Opportunity!

Todd Sweetser Hi Cloud Sellers!  The cloud marks an unprecedented shift in the way we deliver solutions to customers. This shift also marks a need to rethink the partner business model, in order to build a sustainable business. But how? That is the pressing question top of mind for many of our partners. How do…

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One-Time Passcode for Office 365 Message Encryption

Tim Tetrick I wanted to highlight a new feature that just recently launched that enhances the capabilities of Office 365 Message Encryption.  As you may recall, Office 365 Message Encryption released this past February, and replaced the functionality previously known as EHE (Exchange Hosted Encryption). Essentially, Office 365 Message Encryption enables users to send encrypted…

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Office 365 Training Opportunity and Resource! The Office 365 Summits!

Todd Sweetser Hi Cloud Sellers! Just wanted to drop a quick post regarding some upcoming training opportunities!  Office 365 Summit! The Office 365 Summit is a series of limited invitation 2 day workshops for Microsoft's most valued customers and partners providing deep-dive readiness on all productivity workloads from Microsoft product experts. Office 365 Summit will…

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Free Ignite Training: Managing Office 365 Identities and Services

Todd Sweetser Hello Cloud Partners! Wanted to make you aware of some no charge Office Ignite training coming up.  Great opportunity for excellent training on Office 365 Identities and Services! You're invited to attend a free 5-day instructor led virtual training on managing Office 365 identities and services. This free 5-day instructor led virtual course…

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