Microsoft Dynamics CRM and ERP partner training schedule – Spring 2016

Microsoft Dynamics business solutions empower customer engagement with real-time information and collaboration. Solutions range from customer engagement solutions powered by customer relationship management (CRM) software to enterprise resource planning (ERP), and from supply chain management to business intelligence and reporting. Combined with Office 365, Yammer, and Skype for Business, customers can connect instantly with their teams, and add collaboration and productivity to any device, anywhere.

· Microsoft Dynamics CRM partner resources

· Microsoft Dynamics ERP partner resources

· Microsoft Dynamics website

· Microsoft Dynamics CRM roadmap

· Microsoft Dynamics CRM and Office 365

 

Check back for more courses in June. For more partner training options, refer to our regularly updated training schedule, the Hot Sheet

 

Sales training

Date

Training title and link to register

May 4

Reinventing productivity with Microsoft Dynamics Employee Self-Service

May 9–May 19

Advanced customer service for Presales for Microsoft Dynamics CRM

May 17

Microsoft Dynamics ERP SMB Community call for US Partners

 

Technical training

Date

Training title and link to register

May 9–May 18

Advanced customer service for Consultants in Microsoft Dynamics CRM

May 9–May 24

Advanced customer service for Solution Architects in Microsoft Dynamics CRM

May 9–May 26

Advanced customer service for Developers in Microsoft Dynamics CRM

May 16–June 1

Prepare for exam MB2-713: Microsoft Dynamics CRM Sales (2 days per week, 1.5 hours/day)

May 16–June 1

Prepare for exam MB2-707: Microsoft Dynamics CRM Customization and Configuration (2 days per week, 1.5 hours/day)

May 17–June 2

Prepare for exam MB2-706: Microsoft Dynamics CRM Online Deployment (2 days per week, 1.5 hours/day)

May 17–June 2

Prepare for exam MB2-714: Microsoft Dynamics CRM Customer Service  (2 days per week, 1.5 hours/day)

May 24

Ask The Experts: Handle customer feedback effectively using the new Voice of the Customer functionality in Dynamics CRM 2016 Online

May 25

Ask The Experts: Deploy Dynamics NAV on Azure

May 25

Ask The Experts: Dynamics CRM Online – Extend the workflow engine using Custom Workflow Activity development

June 8

Ask the Experts: Manage effective customer service using the updated service management capabilities in Dynamics CRM 2016 Online

June 9 Ask the Experts: Effective marketing campaigning using Dynamics Marketing and Dynamics CRM Online

June 14

Ask the Experts: Budget planning overview in the new Dynamics AX

June 15

Ask the Experts Series: Manage consolidated  and hybrid financial reporting with Currency Translations using Management Reporter 2012 and Dynamics AX 2012 R3

June 16

Ask the Experts: Dynamics AX 7 development basics

June 21

Ask the Experts: Basic budgeting & budget control overview in the new Dynamics AX

June 23

Ask the Experts: Key platform updates available with Dynamics CRM 2016 Online

June 23

Ask the Experts Series: Introduction to Microsoft Dynamics AX 7 for Retail

June 28

Ask The Experts: What’s new in CRM 2016 for Mobile Apps

 

On-demand training

Microsoft Dynamics courses on Microsoft Virtual Academy

Microsoft Dynamics content on Channel 9

Sales excellence webcast: Dynamics ERP on Azure and how to get started

Microsoft learning paths > Products and Solutions > Dynamics CRM (sales and technical paths available)

Microsoft learning paths > Products and Solutions > Dynamics ERP (sales and technical paths available)

 

Microsoft Dynamics partner resources

Technical services for Microsoft Dynamics CRM Online

Activate and assign Microsoft Dynamics CRM Online Professional internal-use rights licenses

Microsoft Dynamics CRM Team blog

Microsoft Dynamics CRM release information