Microsoft Dynamics CRM Online and Microsoft Dynamics ERP technical training for partners – Fall 2015


Help your customers gain deeper insights and enriched performance for their organizations by offering them the Microsoft Dynamics suite of business solutions. Whether it’s efficient planning, effective marketing, or exceptional customer experiences, Microsoft Dynamics will provide exciting new partnering opportunities for you and your customers in the environments they work, from on premises to cloud services. Learn more about Microsoft Dynamics offerings

The Partner Technical Services team provides Microsoft partners with training, services, and assistance across the customer lifecycle. The information in these webcasts will help you close more deals, deploy more seats, and build a support practice. Learn more about PTS

Through December 31, take online partner training courses offered by Microsoft Partner Technical Services for Microsoft Dynamics CRM Online at no cost. Learn more about these offerings

For more partner training options, refer to our regularly updated training schedule, the Hot Sheet.

First Steps: Integrating Microsoft Dynamics CRM Online with Office 365 webcast series

Partners with an Office 365 practice today are well positioned to expand their practice to include CRM Online, and address the needs of customers that are looking for a comprehensive productivity solution that includes Office 365, CRM Online, Power BI, and Skype for Business.

Date

Course title

Level

November 3

Introduction to Dynamics CRM Online (Sales Productivity) and Administration, Pricing, & Licensing

Level 100 – Introductory

November 5

Remove Wind from Competitor Sails – Integration with SharePoint

Level 100 – Introductory

November 10

Integration with Exchange Online (Server-Side-Sync) and Yammer/ Lync/ Skype

Level 100 – Introductory

November 12

Dynamics CRM Online, Integration with Power BI and Microsoft Social Listening Overview

Level 100 – Introductory

 

Learn about Microsoft Dynamics CRM Online internal use rights

Date

Course title

Level

October 27

Grow and Manage Your Business With Microsoft Dynamics CRM Online Internal Use Rights

Level 200 – Intermediate

November 17

Grow and Manage Your Business With Microsoft Dynamics CRM Online Internal Use Rights

Level 200 – Intermediate

 

Microsoft Dynamics course schedule

Date

Course title

Level

October 21

CRM Online – Extend the workflow engine using Custom Workflow Activity development

Level 200 – Intermediate

October 23

You’ve Deployed Microsoft Dynamics AX on Azure Using Lifecycle Services. What’s Next?

Level 200 – Intermediate

October 28

Dynamics NAV and Power BI together

Level 200 – Intermediate

October 28

Microsoft Dynamics AX Integration with Microsoft Project

Level 200 – Intermediate

November 18

Upgrade from Dynamics NAV 2013 R2 to Dynamics NAV 2015 Using Powershell Scripts

Level 200 – Intermediate

November 18

Get engaged: Closing the loop from Microsoft Social Listening to engagement and Microsoft Dynamics CRM

Level 200 – Intermediate

November 19

A Day in a Store Using Modern POS

Level 200 – Intermediate

November 19

Unified Service Desk: Enabling the Super Agent!

Level 200 – Intermediate

November 20

Microsoft Dynamics AX Integration with Power BI

Level 200 – Intermediate

Additional Microsoft Dynamics partner technical resources

Technical services for Microsoft Dynamics CRM Online

Activate and assign Microsoft Dynamics CRM Online Professional internal-use rights licenses

Microsoft Dynamics CRM Online partner learning paths

Microsoft Dynamics CRM Team blog

Microsoft Dynamics CRM release information

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