Take the first steps to integrating Microsoft Dynamics CRM Online with Office 365 – Partner Workshop (March–April 2015)


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Microsoft Dynamics CRM Online alongside Office 365 empowers an organization to engage more effectively with its customers. This combined power of customer relationship management (CRM) with already-familiar Office tools helps a company’s employees achieve goals across sales, service, marketing, and social.

Microsoft Dynamics CRM Online is now available through Open, as is Microsoft Office 365, making it easier for small and medium businesses to acquire these services together. Partners have an opportunity to expand their cloud offerings to include Dynamics CRM Online. A new four-part training workshop will be offered in March and April at no cost* to MPN members.

Who should attend?

  • IT Pros
  • Presales Technical Specialists
  • Sales Specialists
  • Business Development Managers

Workshop description and objectives

In this workshop, you’ll learn competitive positioning and how to integrate Microsoft Dynamics CRM Online into customer's Microsoft Office 365 portfolios, which will open up new opportunities and enable you to expand your business.

  • Understand the opportunities open to you for business growth when you integrate Microsoft Dynamics CRM Online with Microsoft Office 365
  • Articulate features of Microsoft Dynamics CRM Online which will enable your customers
  • Maximize Microsoft Office 365 features such as Exchange Online, SharePoint Online, Yammer, Power BI, and more by adding Microsoft Dynamics CRM Online to a customers’ cloud portfolio
  • Position Microsoft Dynamics CRM Online when the customer is looking at competitive solutions

Schedule and links to register

Registration for the webcasts listed below is on the Partner Learning Center. To register, you must be a member of the Microsoft Partner Network. To associate yourself to your company’s MPN profile, follow the steps here.

 

March schedule

April schedule

  Register for the March workshop Register for the April workshop
First Steps Day 1 (Level 100)
Introduction to Dynamics CRM Online (Sales Productivity), Administration, Pricing, and Licensing 
Wednesday, March 4 Tuesday, April 7
First Steps Day 2 (Level 200)
Remove Wind from Competitor Sails; Integration with SharePoint
Wednesday, March 11 Tuesday, April 14
First Steps Day 3 (Level 200)
Integration with Exchange Online (Server-Side Sync); Integration with Yammer, Lync, and Skype
Wednesday, March 18 Tuesday, April 21
First Steps Day 4 (Level 200)
Integration with Power BI; Microsoft Social Listening Overview
Wednesday, March 25 Tuesday, April 28

* Promotional pricing: this training offering is available at no extra cost if taken in March or April 2015.

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