Important Webcast: Feb 3 regarding Microsoft Volume Licensing Service Center Website!

Microsoft® recently migrated eOpen and MVLS to the new Volume Licensing Service Center website (VLSC) in order to provide a convenient, online solution for customers and partners to easily manage their licensing agreements and Microsoft products.  As a result of the initial upgrade, a number of Partners experienced some access and usability issues. We know this has been both inconvenient and frustrating in some cases and we appreciate your patience and assistance during this transition.  

To address many of the common questions and provide a review of the new features and procedures of the site, Microsoft’s VLSC team is providing an in-depth training, including tips and tricks, on how to access and navigate the VLSC site so you can more easily access and manage the information you need to provide the best experience for your clients.

Topics will include:

·         VLSC registration and site navigation

·         How to request or acquire site permissions

·         Self-service tools

·         Proper support paths if you experience issues


A Question and Answer session will be held at the end of the Live Meeting session.


This event should not only provide you with a better understanding of how to accomplish the licensing management tasks you need to do, but will also provide a better understanding of how the VLSC enhancements can improve the licensing experience for you and your customers moving forward.


There will be three Live Meeting sessions occurring Feb 3rd at 8:30am, 1:00pm and 6:30PM Pacific Standard Time. Event registration information is included below. You will only need to attend one event; please choose the one most convenient for you.

For additional resources please visit the VLSC Site (  on the Microsoft Partner Network.


The Microsoft Volume Licensing Service Center Team.

Event Details:

Before the Webcast:

To attend our upcoming Webcast you will need:

1.        A computer with access to the Internet to view the visual portion of the event.

2.        A functioning sound card and speakers or headphones for your PC.

3.        Windows Media Player 9 (WMP 9).

4.        A compatible computer configuration.  Verify Microsoft Live Meeting 2007 System Requirements

5.        Use the Microsoft Live Meeting 2007 Windows Console Compatibility Test to join a meeting to see if your computer is compatible with Live Meeting 2007.


Partners who are registered with the Partner Learning Center may register here for any session:


If you are not registered with the Partner Learning Center or do not wish to register for the event, please Join the Webcast by clicking the link below:


8:30 a.m. Pacific Time Session:

·         Webcast Link:

·         Passcode:   S'`2{C_[c

·         Telephony:   1-(866) 294-0201 or 1-503-295-8000 (International)

·         Pin:  7086

1:00 p.m. Pacific Time Session:

·         Webcast Link:

·         Passcode:   4s%x'{Sq8

·         Telephony:   1-(866) 668-7265 or 1-503-295-8000 (International)

·         Pin:  9062

6:30 p.m. Pacific Time Session:

·         Webcast Link:

·         Passcode:   p6S;>s#)g

·         Telephony:   1-(866) 556-5724 or 1-503-295-8000 (International)

·         Pin:  1469



Listen to the audio portion of the event

After you log in to the Live Meeting console, you will hear the event's streaming audio. If you do not have Windows Media Player (WMP) 9 or later installed, you will be prompted to install it.

If you have WMP 9 or later installed but still do not hear the audio, confirm that your PC speakers are turned on and that the volume is turned up. If you continue to experience difficulties, once you are logged into the session, please turn your seat color to red via the drop down menu in the Seating Chart.  Expect a 1:1 chat for assistance.


Web-based console

In some situations, you may not be able to use the Live Meeting console software. You will then be provided with a link to attend the event by using the Web-based console. You will be provided with this link if:

  • You cancel the installation of the Live Meeting console software.

  • You are unable to install the Live Meeting console software.

  • You are using a Macintosh computer.

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