Send a letter from Outlook

Yes, it’s true! Even though email now rules the communication world Outlook provides some speedy shortcuts to allow you to send a letter to your contacts (you remember; a letter is one of those things you put in an envelope with an overpriced stamp and drop into the little box half a mile from your house)….


Adding contact pictures to Outlook

Anyone with a Windows Mobile 5 device (SmartPhone or PDA) will have seen how incredibly useful Contact pictures become. Each time you receive an email from someone on your contact list for whom you have a contact picture, a thumbnail of their photo will appear. In Outlook 2007, this capability is also embedded in the…


Coping with Email Overload: 20 ideas

I was recently asked to share some thoughts on how organisations can help their employees cope with their email overload and become better email citizens. In response I compiled the ’20 ideas’ below as food for thought for messaging administrators and HR professionals. I’ve shared it here in the simple hope that it might help you…


Still using paper and pen and Outlook??

I come across this so often when meeting with customers and friends. Some people continue to use both a paper-based personal information manager (or a ‘little black book’ as some like to call it) and Outlook even though this is clearly highly inefficient. The good news is that it’s really easy to make the leap…


It’s Friday…

…and Frost is all over the news. So now you know what to do on Monday. Stay at home and get some work done! Have a nice weekend.


Replying to an email with modified attachments

On a related subject to my previous post (Saving emails without Attachments) one other Microsoft Outlook attachment challenge I frequently come across is how best to respond to an email which asks me to review and make changes to an enclosed file. If you simply hit Reply (or Reply to All, as appropriate), Outlook ditches…


Saving emails without attachments

Jeanie D asks: “Do you know of any method for saving an email without its attachment? Something simpler than my current work-around of Reply, address the reply to myself, send it, and save that “copy” (which loses the benefit of the “from” field)?” Saving emails without their attachments is not something I’ve often needed to do…

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Move or copy – you decide!

As my regular reader knows (if he’s still conscious), I’m a big fan of Microsoft Outlook’s CTRL+SHIFT+V shortcut which calls up the ‘Move to Folder’ dialog box. I use this a gazillion times each day to convert emails to tasks and calendar items using Outlook’s handy AutoCreate functionality. Another technique for mouse-fanatics is to press…

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Stylish Printing from Outlook

Are you one of those people who like to print out emails? Nothing wrong with that, of course, as long as you only print them out for good reasons and not because you’re too bone-idle to read them from the screen! Here’s how to get more out of printing from Outlook: While printing emails is…


How to reduce the size of your Outlook Personal Folders

If you use Personal Folders (.pst files) in Outlook, most of the time you simply add more stuff making them bigger. But if you delete items from a Personal Folder file to save storage space, you may not realise there are 2 very important things to do before you’ll get the space back on your…